Provision of complaint investigators and independent persons for the investigation and review of complaints
Estimated value
£240k
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
28 May 2026
Deadline 25 Jun 2026
Description
The services required is the provision of experienced complaint Investigators and Independent Persons (including review panel members) in the areas of all Council Services particularly in, Children and Adult Social Care services where Statutory responsibilities exist.
Scope
- Reference
- P574
- Total value
- £240,000 excluding VAT£288,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 01 Oct 2026 to 30 Sept 2028Possible extension to 30 Sept 2030
2x 12 month extensions available
- Main category
- services
- CPV classifications
- 797200007911100079410000
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | — | quality | 80.00% |
| Price | — | price | 20.00% |
Submission & procedure
- Enquiry deadline
- 18 Jun 2026, 11:00 am
- Submission deadline
- 25 Jun 2026, 11:00 am
- Submission address
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=105863&TID100110984&B= ↗
- Electronic submission
- Yes
- Procedure
- Open procedure