PB2021-00539 & PB2024-01521 - NHS Complaints Advocacy Service
Estimated value
£102k
Awarded value
£102k
Suppliers
1
Lots
1
Published
14 Mar 2025
Description
Direct award of the contract for the provision of the NHS Complaints Advocacy Service to The Carers Federation Ltd. The service is currently delivered by The Carers Federation, under a consortium agreement with Gateshead Council as lead commissioner. 1 April 2022 Gateshead no longer wish to lead the consortium and therefore Darlington will directly award the contract to The Carers Federation Ltd. There will not be any changes to the service which is commissioned.
Scope
- Reference
- DAR001-DN584490-18249813
- Total value
- £101,765 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2025 to 31 Mar 2030
- CPV classifications
- 85000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 12 Mar 2025, 11:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£102k
Award date
12 Mar 2025
Contract start
31 Mar 2025
Contract end
31 Mar 2030
Awarded suppliers· 1 supplier
Awarded 12 Mar 2025 · Contract period 31 Mar 2025 — 31 Mar 2030
Other contracts from Darlington Borough Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Carers Federation Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Carers Hub Services County only Call-Off 2 | contract | £1.6m | 18 Dec 2025 |
| Gateshead All Age Caregiver's Services | call off | £3.7m | 02 Sept 2024 |
| Gateshead All Age Caregiver's Services | contract | — | 02 Sept 2024 |
| Call-Off 2 Carers Hub Wellbeing Fund | contract | £30k | 07 Mar 2024 |
| Award of call off contract under Prison Education Dynamic Purchasing System for Social Care Advocacy for residents of HMP Whatton | contract | £52k | 06 Dec 2023 |
| Carers Hub Services | contract | — | 30 Oct 2023 |
| Carers Hub Services | call off | £8.0m | 30 Oct 2023 |
| Independent NHS Complaints Advocacy | call off | £315k | 19 Dec 2022 |
| A Call Off Contract from the Prison Education Dynamic Purchasing System for the provision of Social Care for learners at HMP Whatton | contract | £49k | 30 Nov 2022 |
| PB2020-00067 - Independent Complaints Advocacy | contract | £22k | 13 Sept 2022 |