The Provision of a North Yorkshire Information and Advice Service

North Yorkshire County CouncilcontractFind a TenderRef ocds-h6vhtk-04a71b32014L0024active
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Estimated value

services

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

30 Jan 2025

Description

The provision of an Information and Advice service is required to deliver a broad range of impartial and independent advice and information services, via a variety of channels, to citizens of North Yorkshire. Ranging from, including, but not limited to: debt and money management; housing; employment and energy and utilities advice, alongside working with a range of other related partners.

Scope

Reference
90323
Commercial tool
Standalone contract
Contract dates

Initial Term: 1st April 2025 to 31st March 2027 Option to extend 1: 1st April 2027 to 31st March 2029 Option to extend 2: 1st April 2029 to 31st March 2031

Main category
services
CPV classifications
64216210
Contract locations
Yorkshire and the Humber

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Experience and Track Record15%quality
Service Delivery15%quality
Service Model10%quality
Service Implementation10%quality
Staffing10%quality
Equality and Diversity5%quality
Marketing and Engagement5%quality
Social Value10%quality
Sustainability and Business Continuity10%quality
10%price

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end