Emergency Caretaker Primary Care Service Provision

Medina Medical Centre is a single-handed GP practice with 6,000+ registered patients in Dallow Ward, Luton. Following an inspection by the Care Quality Commission (CQC), enforcement action was issued against the practice. Consequently, Medina Medical Centre was formally served a Notice of Decision to suspend the Practice's registration for an initial period of four months, as of 27th September 2018, under section 31 of the Health & Social Care Act, 2008. Due to the suspension of the Medina Medical Centre's CQC registration NHS Luton Clinical Commissioning Group (LCCG) were required to identify an Emergency Caretaker provider to deliver services with immediate effect, covering the duration of the suspension period. A competitive process was undertaken whereby all existing LCCG member GP Primary care practices were asked for Expressions of Interest to provide caretaker services from The Medina Medical Centre site for an initial period of 4 months. The successful provider Practice will be required to provide all essential primary care services including Direct Enhanced Services, Home Visits and any other additional services as deemed appropriate throughout the core hours as determined in the NHS General Medical Services Regulations 2004 and subsequent amendments. The successful Contractor will be expected to maintain the current service provision throughout core hours of 08:00am - 6:30pm and that GP/nurse appointments will be made available across all sessions. All primary medical service providers are required to be registered with the CQC.