Managed service for Street Marshals

Taunton Town CouncilcontractFind a TenderRef ocds-h6vhtk-05d810Procurement Act 2023SME suitableactive
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Estimated value

Awarded value

£255k

Awarded 31 Mar 2026

Suppliers

1

1 SME

Lots

1

1 awarded

Published

03 Jun 2026

Description

Create a safe and welcoming place: by using street ambassadors/marshals to create a friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre. Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities. The role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you'll be required to engage with local businesses and identify hotspots of ASB issues. Street marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow. Street marshals could have certification, licenses and training in the following; • SIA • Conflict management • Physical intervention • Safeguarding children • Vulnerable adult protection • Welfare and vulnerability engagement • "Ask for Angela" • First Aid • Prevention of violence against women and girls • Anti-racism, LGBTQA+ • Handling conflict with teenagers Supporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, ranging from verbal abuse, shoplifting and more serious crime where possible, the use of digital platforms or software (such as UKPAC) should be integrated to streamline reporting, enable real-time updates, and facilitate information sharing between marshals, businesses, and authorities. towards businesses via the radio link system.

Scope

Reference
ocds-h6vhtk-05d810
Commercial tool
Standalone contract
Contract dates
31 Mar 2026 to 31 Mar 2029
Possible extension to 31 Mar 2030

One , one year extension available

CPV classifications
75241000
Contract locations
Somerset, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Price/qualityquality100.00%

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£255k

Award date

31 Mar 2026

Contract start

30 Jun 2026

Contract end

31 Mar 2029

Awarded to
SL
SME