Telephony Contact Centre System Replacement - South Norfolk District Council and Broadland District Council

South Norfolk District CouncilcontractFind a TenderRef ocds-h6vhtk-03d5eb32014L0024unsuccessful
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Estimated value

services

Awarded value

Suppliers

0

Lots

1

1 awarded

Published

16 Jun 2023

Description

You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service’s (CCS) procurement framework RM3808 Lot 4. The contract will be awarded in accordance with the framework documentation.

Scope

Reference
165-SNBD-22
Commercial tool
Standalone contract
Contract dates
01 Aug 2023 to 31 Oct 2026

3 years (1 year + 1 year + 1 year)

Main category
services
CPV classifications
64210000
Contract locations
East of England

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
price

Submission & procedure

Procedure
Restricted procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end