Provision of Safeguarding Support for Covid-19 Inquiry

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Estimated value

£7.6m

services

Awarded value

Suppliers

0

Lots

3

0 awarded

Published

24 Jul 2023

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Description

Crown Commercial Service, intends to put in place contracts for the provision of Emotional Support service for use by the Covid 19 Inquiry. The Inquiry has pledged to be trauma-informed across all of its work. A trauma informed approach means seeking to reduce the risk of retraumatisation to people who are engaging with the Inquiry. Emotional support is one of the key ways of reducing retraumatisation by offering timely, sensitive, psychologically informed emotional support to people engaging with the Inquiry’s work. Emotional support is not counselling or therapy. The focus is on facilitating the person’s engagement with the Inquiry, creating support plans, facilitating stabilisation, providing psychological containment and facilitating the person’s journey through their engagement process. The contracts shall provide the offer of emotional support for everyone engaging with the Inquiry, divided into 3 separate Lots: Lot 1 Digital emotional support service with accessible offer for ALL Lot 2 Phone based and face to face emotional support Lot 3 Staff-related tender for reflective practice, 1:1 emotional support for staff and training rollouts

Scope

Reference
RM6355
Total value
£7,645,650 excluding VAT
Commercial tool
Standalone contract
Contract dates

The initial contract term will be for 24 months with the option to extend the contract for 2 separate periods of up to 12 months, a maximum overall contract term of 4 years (2+1+1).

Main category
services
CPV classifications
85312310
85312320
79633000
80511000
80570000
Contract locations
UK

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality70quality
30price

Lots · 3 total

Divisions of the contract. Each lot can be awarded separately.

View all →
LotTitleEst. valueStatus
1Digital emotional support service with accessible offer for ALL (phone call equiv to texts)£4.5mplanned
2Phone based and face to face emotional support£3.0mplanned
3Staff-related tender for reflective practice, 1:1 emotional support for staff and training rollouts£142kplanned