Public Enquiries Call Handling Service
Estimated value
—
services
Awarded value
—
Suppliers
1
Lots
1
1 awarded
Published
15 May 2026
Description
Requirement to deliver the potential call overflow services from designated office or remote location.
Scope
- Reference
- OF1036
- Commercial tool
- Standalone contract
- Main category
- services
- Contract locations
- West Midlands
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 75 | quality | — |
| — | 25 | price | — |
Submission & procedure
- Procedure
- Award procedure without prior publication of a call for competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to
FO
CH 9733553