Extra Care Housing

PLEASE NOTE: THIS NOTICE IS TO EXTEND THE VOLUNTARY STANDSTILL PERIOD FOR LOT3 EXTRA CARE HOUSING - SOUTH LOCALITY (PEO/42143) AND LOT4 EXTRA CARE HOUSING - WEST LOCALITY (PEO/24144) UNTIL 13 JANUARY 2026. THE STANDSTILL PERIOD FOR LOT1 EXTRA CARE HOUSING - NORTH LOCALITY (PEO/24141) AND LOT2 EXTRA CARE HOUSING - EAST LOCALITY (PEO/24142) HAVE NOT CHANGED. The Council's intention is to commission community-based services which will promote people's wellbeing and independence in their own home to prevent, delay and reduce Service Users' need for care and support. The main objectives are to: • Ensure a good quality service; • Enable / sustain the Service Users' capacity to live independently within the community; • Reduce the number of people entering residential or nursing care; • Reduce the number of emergency admissions to hospital; • Reduce the number of delayed transfers of care; • Reduce isolation and loneliness by providing a positive environment for people to improve social networks and participate in community activities; • Support wellbeing and promote independence; • Improve digital inclusion. The Providers must deliver all hours in a flexible and responsive way and outside of the traditional 'Domiciliary care model' of time and task. The Council expects the Providers to work closely and innovatively with the scheme landlords (Housing Providers) to enable a seamless service. The Providers shall deliver a fully integrated, on-site, flexible care and support service to Service Users 24 hours a day, 365 (366) days a year. The Service will normally be delivered in the Service Users' own homes but may also be required in the communal areas of the Scheme(s), and on occasion in the local community. The Providers shall deliver a responsive, customer-focused service that satisfied the principles of Extra Care, and appropriately manages risk.