Live at Home 2025 - Lot 11 Tendring

The Bidder must be registered with Care Quality Commission (CQC) and all CQC locations used to deliver care in line with the specification, must be registered with the following specialisms and services in their Statement of Purpose with CQC, Service types: Domiciliary care service Regulated activity: Personal care The Bidder must deliver care from a registered CQC location that is located within the administrative area of Essex County Council or within 5 miles of the Essex County Council administrative border. This shall be measured using the online tool https://www.freemaptools.com/radius-from-uk-postcode.htm measured as the crow flies from the postcode of the CQC registered branch to the Essex border. (Tool settings - Distance from postcode 5 miles, UK county borders on, bidder's CQC registered office must be within Essex or intersect the Essex border) and If a provider Bidder is CQC rated, this must be a published overall rating on the CQC website of at least 'Requires Improvement'. (If a provider Bidder is unrated, they may participate in this procurement but will be suspended from a ranked list until CQC rated). For the avoidance of doubt, any CQC location that is rated 'Inadequate' is excluded from this tender and, The Bidder should not have delivered a domiciliary care services contract that was terminated by the Council or another Contracting Authority prior to the contractual expiry date, or a current Director (listed on Companies House) has not had responsibility at another company that has delivered a domiciliary care services contract which was terminated by the Contracting Authority prior to the contractual expiry date. The Bidder must have in place, or commit to obtain prior to award of the contract, the following insurance cover to the values stated below in respect of any one claim or series of claims arising out of one incident, Employer's (Compulsory) Liability Insurance = £10,000,000 Public Liability Insurance = £10,000,000 Medical Malpractice Insurance = £250,000 (Treatment Liability Insurance will be accepted as an alternative) If the Bidder is a commercial organisation subject to the requirements of the Modern Slavery Act 2015, they must confirm that they are fully compliant of the act before award of the contract. The Bidder must not have had any finding of unlawful discrimination been made against your organisation by an Employment Tribunal, an Employment Appeal Tribunal or any other court (or in comparable proceedings in any jurisdiction other than the UK). The Bidder must not have been convicted of breaching environmental legislation, or had any notice served upon it, in the last three years by any environmental regulator or authority (including local authority). The Bidder must have a Health and Safety Policy that complies with current legislative requirements. The Bidder must be able to submit invoices and receive orders electronically. The Bidder must have a named manager within their organisation, who has a demonstrable knowledge of safeguarding policy and who is responsible for safeguarding at the highest level. The Bidder must have a current safeguarding policy that has been reviewed in the last two years, and has the following in place as a minimum standard: • A strategic and/or corporate plan that references safeguarding vulnerable adults/children/ • Adequately apportioned resources to meet safeguarding responsibilities; • Clear lines of accountability for staff through the organisation to named safeguarding person/s; • Systems in place to embed safeguarding across all commissioned/contracted services; • The organisation has a safeguarding adults/child policy and procedure in place that provides clear guidance on how to recognise and respond to abuse and is easily accessible and regularly updated; • Details of when to report to social care/police and timelines involved; • Guidance for staff, who work with your people or vulnerable adults with a disability (where applicable); • Policies for transporting young people or vulnerable adults where required; • Specifically for care of young people (residential/fostering), guidance for staff/carers regarding the management of the risk of sexual exploitation, young people missing from care, and how to manage bullying behaviour including social networking sites; • E-safety policies and procedures are in place for adults/young people/children and staff; • There is a complaints policy and procedure in place; • 'Whistle Blowing' procedures for staff to raise safeguarding concerns against colleagues or managers are clearly understood and correctly followed where required; • There is a procedure in place for managing abuse of vulnerable adults/child protection allegations made against staff. Including situations where the actions of an individual in their personal life may indicate that their behaviour could be a risk of harm to children they work with e.g. perpetrators of domestic violence, neglect or abuse of their own children; • For those aged 16 and over the organisation can demonstrate that consideration of the Mental Capacity Act (MCA) is an integral part of relevant decision making and safeguarding processes; • For those aged 18 and over the organisation can demonstrate that consideration of Deprivation of Liberty Safeguards (DoLS) is an integral part of relevant decision making and the safeguarding process. The Bidder must have a current safe recruitment policy which includes: • Evidence that the policy is up to date and covers how to recruit safely for staff who have contact with children/vulnerable adults and which follows ECC/LSCB/LSAB recruitment standards; • Human Resources and recruiting staff follow safe recruitment practices that demonstrate appropriate checks are carried out before staff are employed and induction and appraisal systems are in place; • Policies on when Disclosure and Barring Service checks are necessary; • Adherence to the Disclosure and Barring Service Referral process; • Requirement for job applications and interviews to be completed and recorded (face to face interviews). Verification of identify and qualifications, which can be evidenced by audit activity; • Professional and character references are obtained (requirement for 2 references); • Previous employment history is checked. Any anomalies or discrepancies are taken up; • Induction and supervision procedures are in place. The organisation has procedures to manage and record positive disclosures on DBS (CRB) checks; • The organisation has procedures in place state when cases should be referred to the DBS; • The organisations audits/quality assures its recruitment practice; • The organisation can demonstrate that agencies commissioned to provide services have safer recruitment in place; • Safer recruitment standards are embedded in those contracts, and adherence to these standards is checked as part of the contract management process. The Bidder must have a safeguarding training programme in place and that training is accessed by all those who have a role in recruitment staff who will have contact with children/families/vulnerable adults. In addition, please confirm that training is systematically evaluated and reviewed and impact outcomes used to improve future training programmes. The policy should include: • Safeguarding is mandatory and covered effectively within inductions for all staff who will have contact with children/families/vulnerable adults. It should cover familiarisation with safeguarding responsibilities and how to recognise and respond to possible abuse or neglect; • The induction includes the awareness of the complaints and "whistle blowing" procedures; • Training includes temporary/agency staff; • All members of staff who have contact with children/families/vulnerable adults have completed their safeguarding induction within the appropriate timescale; • There is effective supervision and support for staff engaged in safeguarding children/families/vulnerable adults work; • Safeguarding learning and development opportunities are provided to all staff at a level appropriate to their role; • The organisation ensures that all safeguarding training is suitable quality assured; • Learning from Serious Case Reviews (SCRs), Domestic Homicide Reviews (DHRs) and other safeguarding reviews and audits are disseminated and acted upon effectively; • The organisation responds to and learns from national and local developments and guidance relating to safeguarding children/vulnerable adults. The Bidder must complete the four (4) mandatory requirements of the Workforce Strategy, if their tender submission is successful. The strategy can be found at; https://www.essexproviderhub.org/the-essex-market/market-shaping-strategy-2023-2030/ (Please copy and paste the link into your browser to review the requirements prior to answering this question). The Bidder must have policies and procedures covering the following and they must be reviewed and monitored to ensure that they comply to local, national, regulatory and contractual standards • Business Continuity • Risk Management • Quality Assurance • Aims and Objectives of Services Provision • Disciplinary and Grievance • Whistleblowing • Compliments and Complaints • Mental Capacity Act • Deprivation of Liberty • Administration of Medication • Infection Control Where the Bidder does not meet any of the requirements set out in the Contract Termination, Equality and Diversity, Environmental, Health & Safety conditions, the Bidder will have the opportunity to provide details of any mitigating/remedial actions taken. However, unless the Bidder can demonstrate to the Council's satisfaction that appropriate remedial action has been taken to prevent future occurrences or breaches, their bid will be excluded from this tender.