Overseas Debt Collection
Estimated value
£4.5m
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
15 Feb 2024
Deadline 18 Mar 2024
Description
SLC would like to appoint a UK based DCA to contact customers who SLC believe are resident overseas. The key objectives of this service are: i)to collect ICR debt and/or ii)to complete customer documentation (OVFA) to confirm the customers’ current circumstances.
Scope
- Reference
- 2023-TR-0043
- Total value
- £4,500,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
Reprocurement at the end of the contract term
- Main category
- services
- CPV classifications
- 79940000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Methodology for Service Delivery | 20 | quality | — |
| Approach to Indebtedness | 10 | quality | — |
| Compliance | 10 | quality | — |
| Technical Requirements | 5 | quality | — |
| MI and Reporting | 5 | quality | — |
| Transition | 5 | quality | — |
| Social Value | 10 | quality | — |
| Commercial Response | 35 | cost | — |
Submission & procedure
- Submission deadline
- 18 Mar 2024, 12:00 pm
- Submission address
- https://www.delta-esourcing.com/tenders/UK-title/WCG76VS2N2 ↗
- Procedure
- Open procedure