HCC 03/23 - Provision of Herts Help Information Advice Helpline
Estimated value
—
Awarded value
—
Suppliers
2
Lots
2
Published
20 Jun 2023
Description
Hertfordshire County Council (the ‘Council’) went out to procurement for the provision of the Herts Help Information and Advice telephone service and Welfare Assistance triage service, and also the Welfare Assistance Financial advice service which is part of the Hertfordshire Welfare Assistance service. This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.
Scope
- Reference
- HCC2214258
- Commercial tool
- Standalone contract
- Contract dates
This Contract will be reviewed at the end of the Contract period. The Council will have the option to extend by up to four (4) further years
- Main category
- services
- CPV classifications
- 98300000752000007510000085300000
- Contract locations
- Hertfordshire
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality Criteria | 60% | quality | — |
| — | 40% | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 2 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| Lot 2 | Provision of Specialist Financial Advice to Prevent Crisis | £3.6m | cancelled |
| Lot 1 | The Herts Help Information and Advice telephone service and Welfare Assistance triage service | £6.0m | cancelled |