Crowd Management Services
TRANSPORT FOR WALES RAIL LTDcontractFind a Tender ↗Ref ocds-h6vhtk-06a212Procurement Act 2023SME suitableplanned
Estimated value
£4.0m
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
22 May 2026
This is a preliminary market engagement notice
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Description
The Supplier will assist in the planning, management and development of all crowd management responsibilities that are undertaken across the entire railway network as well as customer service. This can range from large scale major events to any miscellaneous activities that require a crowd management or customer service presence (e.g major disruptive engineering work, passenger assist, support during lift outages, disruption of any type).
Scope
- Reference
- TFW0918.00
- Total value
- £4,000,000 excluding VAT£4,800,000 including VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Jan 2027 to 31 Jan 2031
- Main category
- services
- CPV classifications
- 7971000075241000983411307995200060140000
- Contract locations
- Wales, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)