Personal Safety Device Framework
Estimated value
—
Awarded value
£4.0m
Suppliers
1
Lots
1
Published
13 May 2026
Description
Suffolk County Council intends to establish a single vendor framework for Personal Safety Devices. The Framework will be available for use by Suffolk County Council, including any trading organisations wholly owned by the Council; arm's length bodies established by the Council and other public contracting authorities within the UK, including but not limited to: district and borough councils; Mayoral Authorities; Unitary Authorities; County Councils; Police; Fire and Rescue Services; Ambulance Services, Probation Service; Health Authorities; Voluntary and Community Sector; Higher and Further Educational establishments; Schools; Free schools, Academies and Pupil Referral Units. The contract is for the provision of a monitored Lone Worker and Personal Safety solution, with devices that allow actuations with appropriate intervention as required, assisting staff in carrying out their duties safely, and minimising additional risks associated with working alone. Included in this contract is training for all users of these services. Included in this contract is training for all users of these services. The aim is to provide maximum flexibility for SCC and any other organisations who may choose to use the Framework, in ensuring the personal safety of its employees. We require a range of devices and solutions that can be used by individuals who have differing risk levels in the delivery of their duties. We require devices and solutions that are easy to use and have proportionate escalation methods and routes. Devices and solutions should be provided for a wide range of needs, roles and risk profiles. This opportunity was available in the `Current Tenders` area of portal. Interested parties were invited to express their interest to gain full access to the tender documentation. The deadline date for submissions of the tender was 23rd January 2026 at 12:00 (noon). The total framework value is up to £4,000,000 (excluding VAT).
Scope
- Reference
- PA0031
- Commercial tool
- Standalone contract
- Contract dates
- 31 May 2026 to 31 May 2030
- CPV classifications
- 71317200
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | — | quality | 60.00% |
| Cost | — | cost | 40.00% |
Participation
Conditions suppliers must meet to bid.
A minimum Creditsafe credit reference agency score of 50 is required at the time of evaluation. If this threshold is not met (or a Creditsafe score cannot be obtained), the contracting authority may conduct a more detailed assessment - such as ratio analysis - using other financial information.
Procurement specific requirements: 1. Do you offer devices/solutions that are operable and fully functional at all times, in all locations, in all weather conditions, and where there is little or no mobile signal? 2. Do you provide monitoring of all live devices and solutions 24 hours a day, 7 days a week and 365 days a year? 3. Is the Alarm Receiving Centre (ARC) accredited to BS9518:2021 and BS EN 50518:2019+A1:2023 Remote centres receiving signals from fire and security systems (or equivalent)? 4. Is your organisation and Sub-Contractors certified to BS8484:2022 Lone Worker Industry Standard (or equivalent)? 5. Is the organisation delivering the Alarm Receiving Centre services certified to BS7858:2019 Security screening of individuals employed in a security environment (or equivalent)? 6. Please confirm that you can provide a range of products to meet the needs of High, Medium and Low risk Users and provide the support response by way of an Alarm Receiving Centre and appropriate escalation processes. 7. Are you and any contractors or Sub Contactors certified to ISO/IEC 27001:2022 (or equivalent)? Other COPs: UK General Data Protection Regulations - Tenderer does not pose a Data Protection risk to the Council (that cannot be mitigated). Organisational standards -Tenderer provides evidence demonstrating how they can meet the specified organisational qualifications or standards Experience of sub-contractor management - Tenderer provides evidence demonstrating how they have previously maintained healthy supply chains with their sub-contractor(s) (if applicable). Health and safety - Tenderer provides their H&S Policy Statement together with an explanation of their H&S arrangements (which should follow a recognised H&S Management system).
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£4.0m
Award date
12 May 2026
Contract start
31 May 2026
Contract end
31 May 2030