Behaviour Support Service for Families

Norfolk County CouncilcontractFind a TenderRef ocds-h6vhtk-055ec4Procurement Act 2023Light-touch servicesSME suitableVCSE suitablepending

Estimated value

Awarded value

£859k

Awarded 03 Dec 2025

Suppliers

1

Lots

1

1 awarded

Published

03 Dec 2025

Description

Norfolk County Council was looking to commission a new service that will use a Positive Behaviour (PBS) informed approach to provide targeted assistance to 10 - 15 children per year, particularly for those children at risk of entering long-term care placements, by addressing behaviour that challenge regardless of the root cause or diagnosis. The service is for children and young people up to age 18 with behaviour that challenges those around them and requires a holistic and whole family approach, delivered to their parents, carers and other people in their natural network as required

Scope

Reference
NCCT43236
Commercial tool
Standalone contract
Contract dates
02 Jan 2026 to 01 Jan 2029
Possible extension to 01 Jan 2030

The Contract may be extended by up to 12 months at the Council's discretion

CPV classifications
85000000
Contract locations
Norwich and East Norfolk, United Kingdom
North and West Norfolk, United Kingdom
East of England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Service deliveryquality30.00%
Management of the Performance Frameworkquality20.00%
Management of the Servicequality30.00%
Priceprice20.00%

Participation

Conditions suppliers must meet to bid.

The Council will be assessing the legal, financial and technical ability of bidders to perform the contract being procured as set out in the Invitation to Tender. This assessment includes past experience, financial suitability, health and safety, modern slavery and references. These are all designated as pass/fail criteria.

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£859k

Award date

03 Dec 2025

Contract start

02 Jan 2026

Contract end

01 Jan 2029

Awarded to
AT
CH 6893564