Enterprise IT Service Desk (RFI)
Ministry of DefencecontractFind a Tender ↗Ref ocds-h6vhtk-04ea80Procurement Act 2023Defence & securityplanning
Estimated value
£140.0m
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
12 Aug 2025
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Description
The current Enterprise IT Service Desk contract provides IT Service Desk services (described below) to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Enterprise IT Service Desk capability to provide continuity of these critical IT support services for Defence users from this date.
Scope
- Reference
- 714171455 - UK2
- Total value
- £140,000,000 excluding VAT£168,000,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 09 Jun 2027 to 09 Jun 2032
- Main category
- services
- CPV classifications
- 72222300722531007225320079512000