Technology Services Partner Framework (TSPF)
Estimated value
£280.0m
Awarded value
—
Suppliers
0
Lots
7
Published
16 Jan 2026
Description
The objective of the tender is to select service partners who are capable of providing services for each Lot, to enable SWS, at its election, to award work within a pool of pre-qualified service providers without the need to embark on a formal Procurement Act 23 process at individual project level. To facilitate this, the intention is that the successful bidders will be awarded a place on the Technology Services Partner Framework Agreement. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive). Some of the key objectives of the framework include: • Establish a single route to market that covers requirements that Southern Water has for Technology Service Partners and resources • Support quick access to the right resources, in order to support Digital project objectives and deliver ongoing “run” activities • Modernise contracts • Increasing the use of outcome-based delivery and managed services • Deliver the optimum selection of Technology Services Partners • Support the Digital transformation agenda, including the best partners for future roadmap; updated and flexible engagement models incl. managed services and suppliers aligned to target operating model • Provide routes to market for Change Portfolio requirements A key objective of this procurement process for Southern Water is to deliver the optimum selection of Technology Services Partners. We would like to select and work with suppliers, who have deep capabilities in particular areas and domain expertise. Suppliers must bid on all Lots.
Scope
- Reference
- Prj_7032
- Total value
- £280,000,000 excluding VAT£336,000,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 02 Jul 2026 to 02 Jul 2030Possible extension to 02 Jul 2034
Southern Water expect the Framework to be in effect for an initial 4-year term, with the option of extension for a further 4-year term. The circumstances in which this extension would be utilised is to be determined by SW.
- Main category
- services
- CPV classifications
- 72000000
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Techincal | — | quality | 70.00% |
| Commercial | — | cost | 30.00% |
| Technical | — | quality | 70.00% |
| Techncial | — | quality | 70.00% |
Participation
Conditions suppliers must meet to bid.
- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices for end user compute - Web accessibility standards and guidelines
- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices
- UK GDPR - Data Protection Act 2018 - EU Data Act - EU AI Act - Cyber Essentials / Cyber Essentials Plus - ISO/IEC 27001
- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations - Use of industry best practices for end user compute - ITIL Best practises
- Adherence to ISO 27001 and NCSC cloud security principles - Compliance with UK data protection regulations. - Use of industry best practices for end user compute
- ISO 27001, NCSC Cloud Security Principles, Cyber Essentials Plus - UK Data Protection legislation including GDPR - Southern Water’s internal IT governance frameworks - Industry-standard best practices (e.g., TOGAF, ITIL, DevSecOps and relevant Azure certifications)
- ISO/IEC 27001:2022 - NIS/CAF Compliance - ISE/IEC 62443
Submission & procedure
- Enquiry deadline
- 30 Jan 2026, 11:59 pm
- Submission deadline
- 26 Feb 2026, 11:59 pm
- Submission address
- The procurement documents are available for unrestricted and full direct access, free of charge, at southernwater.ukp.app.jaggaer.com Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via https://southernwater.bravosolution.co.uk Tenders or requests to participate must be submitted to the above-mentioned address If you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link: how to register on the CDP
- Electronic submission
- Yes
- Procedure
- Competitive flexible procedure
Lots · 7 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Customer & Corporate | £40.0m | active |
| 2 | Wholesale | £64.0m | active |
| 3 | Data Analytics & AI | £32.0m | active |
| 4 | Integration & Automation | £32.0m | active |
| 5 | Digitial Workspace & Collaboration | £24.0m | active |