Customer Engagement Platform
Estimated value
£240k
Awarded value
£240k
Awarded 08 Mar 2022
Suppliers
1
Lots
1
1 awarded
Published
27 Apr 2022
Deadline 21 Feb 2022
Description
Provision of an automated, online experience to citizens which can be embedded within corporate websites. Intelligent online forms channel-shift away from expensive forms of contact. Automated status updates, task direction, and approvals. Ability to build new forms. and integrate with existing back-office systems and technologies. There is a provision for an extension of 1 + 1years
Scope
- Reference
- WIRLC001-DN600143-52696420
- Total value
- £240,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 22 Mar 2022 to 21 Mar 2024
- CPV classifications
- 72000000
Submission & procedure
- Submission deadline
- 21 Feb 2022, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£240k
Award date
08 Mar 2022
Contract start
22 Mar 2022
Contract end
21 Mar 2024
Awarded to