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WC
PipelineFTS · 06bdd6

Preliminary Market Engagement: Customer Data Project

Wythenshawe Community Housing Group (WCHG)
Status
planning
Estimated
—
Services
Published
26 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-06bdd6
CPV code
72313000 · IT services
Contract type
services
Source
Find a Tender

Timeline

  1. Published
    26 Jun 2026

Description

WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027

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