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AwardFTS · 06be48

Ticket Protection

City of Bradford Metropolitan District Council

Status

complete

Estimated

—

Published

26 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06be48
Awarded to: JM MARKETING LIMITED
Source: Find a Tender

Timeline

Published
26 Jun 2026
Awarded
26 Jun 2026

Description

To reduce down the cost to the theatres of administration and refunds, we introduced the option for customers to select a third party ticket protection at the point of sale. This is at no cost the council as the protection is recharged to the customer at a higher rate. This gives the customers peace of mind over their purchase and also adds a new income stream to theatres. JMM do not set up contracts so there is no long term commitment from the venue and they bill monthly based on a simple sales report. JMM issue an annual policy via Lloyds of London broker; they are covering liability for us to sell a consumer product.

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