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465,981 noticesawarded · sorted by publication date

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Time to close

Value

Type

Buyer

Notice

AWARDED

16 Jun

—

Awarded

Tender

FTS

Department for Science, Innovation & Technology

DSIT Continuation of Security Support Services

· Published 16 Jun

AWARDED

16 Jun

£155k

Awarded

Tender

Department for Business & Trade

Transport Smart Data Scheme Discovery Research

R&D services· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

DfTc - Department for Transport

UK7 Rural road segmentation research - phase 2

R&D services· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Reading Borough Council

Provision of accommodation with support for young people aged 18-24

· Published 16 Jun

AWARDED

16 Jun

£30k

Awarded

Below-thresh.

Intellectual Property Office

Provision of Bespoke Writing Skills Courses

Education & training· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Mid Devon District Council

Fire Sprinkler and Fire Suppression - Carlu Close

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Armagh City, Banbridge and Craigavon Borough Council

Estate Condition Survey

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS · Services

NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD

BNSSG_C374917_2025-2027_NBT_A

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Historic England

DA - Archaeological Conservation consultancy for HE7629 Rooswijk - 1st April 2026 to 31st December 2026 - UID 274

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Halton Borough Council

Weston Primary School - New Lighting, Re-Wire and Associated Works

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

NHS Wales Shared Service Partnership

Cryopreserved Skin - Cryoskin

· Published 16 Jun

AWARDED

16 Jun

£180k

Awarded

Tender

Derbyshire Dales District Council

Supply of Mains Gas

Petroleum & fuel· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Royal Borough of Greenwich

Sensory enablement service

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Essex County Council

C023PA - Waste reduction behaviour change targeted programme

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

Ashford Borough Council

Treasury Management Specialist Advice

Financial services· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Department of Health & Social Care

DHSC: Global & Public Health: National SRbPA Support Scheme

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS · Supplies

CHESHIRE EAST COUNCIL

Modern Data Platform Delivery Model Planning and development C5768

Mining machinery· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Swansea University

SU178(26) Independent International Consultancy

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

The Christie NHS Foundation Trust

Video Production Services - Greater Manchester Lung Cancer Screening

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Bristol City Council

Hay Cut Contract for Parks

· Published 16 Jun

Page 148 of 23300

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Notice peek

TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED

Status

active

Awarded

£417k

Services

Published

03 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06ab5f
CPV code: 79342310 · Business services
Contract type: services
Source: Find a Tender

Timeline

Published
03 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to create and send surveys with Affinity Water branding, provide corresponding dashboards and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.