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Page 156 of 23300

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Value

Type

Buyer

Notice

AWARDED

17 Jun

—

Awarded

Tender

FTS

Sheffield Teaching Hospitals NHS Foundation Trust

STH Maintenance of Annual Temp Mapping of Blood Fridges 2026-28

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

UK Research and Innovation

Nova Swiss Pump

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

Department for Culture, Media and Sport

104961 - GAC Transport from NY to New Delhi

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

North Devon District Council

NDC0076-26 - Supporting Rough Sleepers or those at Risk of Rough Sleeping Flex Accommodation and Support

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

UK Research and Innovation

UKRI 6083 - UK Quantum Hackathon 2026 - Venue, Catering and Accomodation

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

Derbyshire County Council

PLACE1214H MHA PSP4 Agency Staff - General Civil and Highway Activities -26/27 - JB

Construction work· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

East Sussex County Council

Crisis Resilience Fund: Improving Financial Resilience through Employability Support Programme

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

BELFAST HEALTH AND SOCIAL CARE TRUST

MIFAMURTIDE 4MG POWDER FOR SUSPENSION FOR INFUSION

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

Police and Crime Commissioner for South Wales

All Wales Maintenance safety cameras equipment

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

East Sussex County Council

Provision of Educational Psychology Services

· Published 17 Jun

AWARDED

17 Jun

£86k

Awarded

Below-thresh.

Wokingham Borough Council

WBCSENOB351 Manor Green / The Link

Transport services· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

Department for Culture, Media and Sport

105008 - Art Explora Museum Fit Out

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS · Services

London Borough of Merton

Taxi Vehicles with Passenger Assistant

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

BELFAST HEALTH AND SOCIAL CARE TRUST

MIFAMURTIDE 4MG POWDER FOR SUSPENSION FOR INFUSION

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

North Yorkshire County Council

Supply and delivery of waste bins.

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

Department for Culture, Media and Sport

104866 - GAC RFQ Art-X Evaluation

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

Sellafield Limited

3m³ Box Design Optimisation and Development

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

LONDON GATEWAY PORT LIMITED

Purchase of 10 x Hydraulic Trailers

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

Housing 21

Roofing, scaffolding and rainwater goods

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS · Services

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Weight Management in North Ceredigion Cluster

Health & social· Published 17 Jun

Page 156 of 23300

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Notice peek

TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED

Status

active

Awarded

£417k

Services

Published

03 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06ab5f
CPV code: 79342310 · Business services
Contract type: services
Source: Find a Tender

Timeline

Published
03 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to create and send surveys with Affinity Water branding, provide corresponding dashboards and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.