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175,267 noticesclosed · sorted by publication date
Page 178 of 8764
Time to close
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Buyer
Notice
CLOSED
17 Aug
—
Estimated
Closed
CF
UO
University of Bath
Construction Project Management Service for 3 West Redevelopment.
Architecture & engineering· Published 11 Jul
CLOSED
04 Aug
—
Estimated
Closed
CF
CB
Chesterfield Borough Council
Staveley Healthy Living Centre Chiller Replacement PME
Industrial machinery· Published 11 Jul
CLOSED
11 Jul
—
Estimated
Modification
FTS
CH
Connexus Homes Limited
Connexus Major Asset Works Framework
· Published 11 Jul
CLOSED
11 Jul
—
Estimated
Modification
FTS
LS
London School of Hygiene & Tropical Medicine
Harassment and Bullying Tool
· Published 11 Jul
CLOSED
01 Jul
—
Estimated
Closed
CF
LB
London Borough of Southwark
Cloud-based Revenues and Benefits and Housing Information Technology Managed Service
Software packages· Published 11 Jul
CLOSED
05 Aug
£1.6m
Estimated
Closed
CF
KH
Karbon Homes
CA16183 - Timber Fencing
Construction work· Published 11 Jul
CLOSED
25 Jul
£103k
Estimated
Closed
CF
UH
University Hospitals of North Midlands NHS Trust
MED3027 - Procedure Packs
Medical equipment· Published 11 Jul
CLOSED
25 Jul
—
Estimated
Closed
CF
BC
BMet College
CA16116 - Sales Training for BMet College
Education & training· Published 11 Jul
CLOSED
04 Aug
—
Estimated
Closed
CF
KC
Kirklees College
CA16069 - Kirklees College - Pioneer House Heating Services
Repair & maintenance· Published 11 Jul
CLOSED
12 Aug
—
Estimated
Closed
CF
OW
Oadby & Wigston District Council
Play Area - Design Supply and install inclusive play area
Musical instruments· Published 10 Jul
CLOSED
10 Aug
£50k
Estimated
Closed
CF
IA
Improvement and Development Agency for Local Government (IDeA)
GB-London: Improving Industrial Relations in Local Government
Business services· Published 10 Jul
CLOSED
23 Jun
—
Estimated
Closed
CF
ER
East Riding of Yorkshire Council
2234-25B Kickstart Scooter (Purchase & Maintenance)
Transport equipment· Published 10 Jul
CLOSED
04 Aug
£80k
Estimated
Closed
CF
PC
Portsmouth City Council
Media Management and Monitoring
Software packages· Published 10 Jul
CLOSED
10 Jul
—
Estimated
Modification
FTS
AB
Ashford Borough Council
Asbestos Surveying Services
· Published 10 Jul
CLOSED
10 Jul
—
Estimated
Modification
FTS
CO
City of York Council
Huntington Cook House Block Roof Recovering and Rooflight Works & Wilberforce Block Window / Door Replacement and Roof Level Tank House Removal Works.
· Published 10 Jul
CLOSED
24 Jul
—
Estimated
Closed
CF
NE
North East London NHS Foundation Trust (NELFT)
RA352146 - Patient Accommodation Discharge Cleaning Services for NELFT
Sewage & refuse· Published 10 Jul
CLOSED
05 Aug
£20k
Estimated
Closed
CF
EC
ENTERPRISE CHESHIRE AND WARRINGTON
The Development of a Feasibility Study to Assess EV Refuelling across Cheshire East, Cheshire West and Warrington
Business services· Published 10 Jul
CLOSED
17 Jul
—
Estimated
Closed
CF
CC
Chichester College Group
RA352133 - Invitation to quote for Chichester College Group FE Prospectus
Printed matter· Published 10 Jul
CLOSED
05 Aug
£40k
Estimated
Closed
CF
EC
ENTERPRISE CHESHIRE AND WARRINGTON
The Development of a Technical Feasibility and investment model
Business services· Published 10 Jul
CLOSED
02 May
—
Estimated
Closed
CF
WC
Wigan Council
Bryn St Peters CE Primary School - KS2 Area and Toilet Refurbishment
Construction work· Published 10 Jul
Page 178 of 8764
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Notice peek

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KC
ClosedCF · 01c0011bdf2f

SC230157 - Contact Centre Services

Kent County Council
Status
Closed
Estimated
—
Published
17 Feb 2025

Key facts

Notice ID
cf-1e921630-ddaf-4d84-9e4e-01c0011bdf2f
CPV code
79512000 · Business services
Source
Contracts Finder

Timeline

  1. Published
    17 Feb 2025

Description

Kent County Council are seeking a supplier to provide contact centre services to the residents of Kent to commence April 2026. We are seeking a supplier that will deliver a high quality, value for money and efficient service to the residents of Kent. They key outcomes from this contract will be: • 24 hours, 7 days a week service provision (essential provision only Out of Hours) • To be the key telephony service for KCC's customer contacts. • First time resolution where possible. • Emergency calls to be answered as a priority • All contact types to have an answer rate mechanism and target (to be agreed) • Key Performance Indicators to be measured. • A high-quality service which will be measured against a quality framework and relevant targets. • Year on year reduction of non-emergency calls and emails • A contact centre that supports customers in the best interests of the public, harnessing technology to enable them to self- serve or reach their outcome in the quickest possible way. All Expressions of Interest must be registered via the Kent Business Portal https://www.kentbusinessportal.org.uk/ and all interested candidates must submit a Selection Questionnaire via the Kent Business Portal by noon 19th March 2024.

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