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SO
TenderFTS · 06bb99

Respond Case Management System

Stockton on Tees Borough Council
Status
complete
Estimated
—
Published
24 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-06bb99
Awarded to
RESPOND GROUP LIMITED
Source
Find a Tender

Timeline

  1. Published
    24 Jun 2026

Description

A case management system for the Information Governance team to record requests (some statutory) such as Freedom of Information, Environmental Information Regulations requests, Data Protection Act requests, social worker requests from other local authorities, data breaches, MP enquiries, complaints (corporate and statutory), Local Government and Social Care Ombudsman investigations, and Information Commissioner's Officer enquiries. The system supports officers in coordinating the responses, holding a centralised record, and in the preparation of performance reports.

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