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DD
PipelineFTS · 051cfe

Provision of Debt Collection Services

DfT, Driver and Vehicle Licensing Agency
Status
planned
Estimated
£25.2m
Services
Published
07 Jul 2026

Key facts

Notice ID
ocds-h6vhtk-051cfe
CPV code
79940000 · Business services
Contract type
services
Next notice
14 Dec 2026
Source
Find a Tender

Timeline

  1. Published
    07 Jul 2026

Description

The Driver and Vehicle Licensing Agency (DVLA) is undertaking preliminary market engagement in advance of a future procurement for the provision of debt collection services. The requirement will support DVLA in the recovery of outstanding debts arising from its statutory functions. The services are required include a ‘prime’ contractor who is FCA regulated. Interested parties are required to have the capacity and capability to oversee a panel of subcontracted DCA’s to provide continuity and scalable placement capability across the lifecycle of the DVLA debt collection process. Suppliers who are interested in this opportunity must have the capability to arrange re-payment of each DVLA case whilst carrying out services such as: • Enrichment; • Segmentation (based upon customer circumstances and propensity to pay); • Continuous Improvement; • Management Reporting; • Varying customer contact and engagement activities; • Signposting for vulnerable customers; • Resolution of customer’s outstanding debt, or setting up payment plans, dependent on individual customer circumstances. DVLA is seeking feedback from the market to understand current market capability and capacity, explore innovative approaches to debt recovery and customer engagement, inform the development of the procurement strategy and commercial model, and help shape the future service specification and contractual documentation. For information purposes, DVLA currently out-source circa 60k – 70k placements per month with a current placement period of up to 18 months. (this amount is subject to fluctuation) DVLA would welcome approaches from the market including sub-contracting or consortium bidding in order to deliver the ‘Managed Service’ requirement. This engagement follows the preliminary market engagement activity previously published under notice reference 2026/S 000-044985 (CRN-25-10).

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2,976 noticesopen · sorted by deadline ascending
Page 18 of 149
Time to close
Value
Type
Buyer
Notice
Closing this week20 notices
6d
14 Jul
£600k
Estimated
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FTS · Services
CY
Coleg y Cymoedd
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Sewage & refuse· Published 08 Jul
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—
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External Audit Services
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6d
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CF
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HS2 OCS - Technical Specification & Certification of the UK Wiring Consist
Architecture & engineering· Published 01 Jul
6d
14 Jul
£328k
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QU
Queen's University Belfast
Contract for the Supply, Delivery, Installation, Programming, Commissioning of Audio Visual equipment to support GIFT City Campus
Radio & TV equipment· Published 26 Jun
6d
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—
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Design of Pavilion Building
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Business services· Published 04 Jul
6d
14 Jul
£328k
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Queen's University Belfast
Contract for the Supply, Delivery, Installation, Programming, Commissioning of Audio Visual equipment to support GIFT City Campus
Radio & TV equipment· Published 26 Jun
6d
14 Jul
—
Estimated
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CF
UH
UK Health Security Agency
Request for Information - Lyophilisation services
Health & social· Published 30 Jun
6d
14 Jul
—
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PO
Post Office Limited
Post Office Branch - Norfolk Place
Postal & telecomms· Published 01 Jul
6d
14 Jul
—
Estimated
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FTS · Supplies
CI
Construction Industry Training Board
Personal Security Devices
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ITT - Propping Inspections to Cross Mill, Shrewsbury Flaxmill Maltings - UID 226
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LANCASHIRE RENEWABLES LIMITED
Framework for the Provision of Mobile Plant Equipment Leasing and Associated Services
Industrial machinery· Published 30 Jun
6d
15 Jul
—
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FTS · Services
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The Swaythling Housing Society Ltd (Trading as Abri)
Household Support
Health & social· Published 25 Jun
6d
15 Jul
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Tender
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HR
HM Revenue & Customs
Tachograph Forensic Services
Architecture & engineering· Published 17 Jun
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£4.5m
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Glen Oaks Housing Association
Gas Servicing and Planned Maintenance Heating Replacement Works 2026-2030
Repair & maintenance· Published 10 Jun
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15 Jul
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R&D services· Published 29 Jun
6d
15 Jul
—
Estimated
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X-RAY IRRADIATOR - University of Aberdeen
Laboratory equipment· Published 15 Jun
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£40.0m
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BC
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Responsive Repairs & Void Refurbishment Framework for Domestic Properties 26-29
Construction work· Published 22 May
Page 18 of 149
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