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Westminster City Council and the Royal Borough of Kensington and Chelsea are recommissioning the older peoples' day opportunity services across the Bi-Borough area to offer a wide range of flexible services that can adapt to people's changing needs whilst offering targeted support where required. The following summarises the key changes to the current service model, the new model requirements and issues expected to be addressed. The new model includes: - Redesigns the Bi-Borough befriending and outreach services to support people with complex needs to access services. - Establishes secure dementia services in both Kensington and Chelsea, and Westminster. - Transitions an RBKC centre from a hybrid day centre model, which included both day centre places and drop-in services, to a drop-in-only service, while continuing to support individuals with complex needs. The future services will need to respond to service users' needs and wishes, with co production and co design as core delivery principles. Broadly the new model will cover the following: - Building based services which are open access and are either free or low cost. - Services in people's homes, close to where people live and offer a helping hand. - Support for people with more advanced and complex needs in day centres. The procurement opportunity is divided into three lots: Community Support, Age Well Centres/Hubs, and Day Centres. Each lot has multiple 'sub-lots' with additional service specific requirements. This tender is an open procedure under the 'light touch regime' in accordance with the Procurement Contract Regulations 2015. Selection criteria include a turnover threshold, and tenderers can apply for more than one sub-lot, but restrictions will be applied as per the ITT documents. Tenderers can bid for one sub-lot or all 12, however, award restrictions apply. The contract term is 5 years with the option to extend for an additional 2 + 2 years, starting on 1st October 2025