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165,209 noticesclosed · sorted by publication date

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Time to close

Value

Type

Buyer

Notice

CLOSED

17 Jun

—

Estimated

Modification

FTS

Natural England

Rodney Stoke Access Track Improvements

· Published 17 Jun

CLOSED

30 Aug

—

Estimated

Closed

Southern Housing

HALA Legal Services Framework

Business services· Published 16 Jun

CLOSED

16 Jun

—

Estimated

Modification

FTS

London Borough of Lewisham

Banking Services for Client Property and Money Management

· Published 16 Jun

CLOSED

09 Jan

—

Estimated

Closed

BIP SOLUTIONS LIMITED

UHS Urgent Treatment Centre Clinical Service Provision

Health & social· Published 16 Jun

CLOSED

09 Jan

—

Estimated

Closed

BIP SOLUTIONS LIMITED

HHFT Urgent Treatment Centre Clinical Service Provision (3 + 2 years)

Health & social· Published 16 Jun

CLOSED

16 Jun

—

Estimated

Modification

FTS

Ipswich Borough Council

Asbestos Management

· Published 16 Jun

CLOSED

16 Jun

—

Estimated

Modification

FTS

Ipswich Borough Council

Residential Central Heating Installations

· Published 16 Jun

CLOSED

16 Jun

—

Estimated

Modification

FTS

Police & Crime Commissioner for Leicestershire

Custody Detention Officers

· Published 16 Jun

CLOSED

16 Jun

—

Estimated

Modification

FTS

The Police and Crime Commissioner for Humberside

Community Justice Service

· Published 16 Jun

CLOSED

16 Jun

—

Estimated

Modification

FTS

CELL THERAPY CATAPULT LIMITED

Environmental, Health and Safety Management System

· Published 16 Jun

CLOSED

15 Jun

—

Estimated

Modification

FTS

Pool Reinsurance Limited

Strategic Asset Allocation (SAA) and Asset-Liability Management (ALM) modelling platform

· Published 15 Jun

CLOSED

15 Jun

—

Estimated

Modification

FTS

London Borough of Hammersmith & Fulham

Community Reablement & Home Care Services for Adults in Hammersmith & Fulham

· Published 15 Jun

CLOSED

15 Jun

—

Estimated

Modification

FTS

Northampton General Hospital NHS Trust

NGH - Children's Garden

· Published 15 Jun

CLOSED

15 Jun

—

Estimated

Modification

FTS

Derbyshire County Council

Framework Agreement for the Provision of Public Health Behavioural Change Marketing

· Published 15 Jun

CLOSED

15 Jun

—

Estimated

Modification

FTS

Leicester, Leicestershire and Rutland Combined Fire Authority

Occupational Health System

· Published 15 Jun

CLOSED

15 Jun

—

Estimated

Modification

FTS

Lancashire County Council

Lancashire Teaching Agency - Provision of Supply Services to Schools

· Published 15 Jun

CLOSED

09 Jun

—

Estimated

Closed

Lincolnshire County Council

Made Smarter East Midlands - Intensive IDTA Support - Datalink Electronics

Education & training· Published 15 Jun

CLOSED

10 Jul

—

Estimated

Closed

MCA - Maritime and Coastguard Agency

Fit out and Alteration Works of Broadford Coastguard Rescue Station (CRS)

Construction work· Published 15 Jun

CLOSED

15 Jun

—

Estimated

Modification

FTS

Civil Nuclear Police Authority (CNPA) / Civil Nuclear Constabulary (CNC)

Carbine Slings

· Published 15 Jun

CLOSED

15 Jun

—

Estimated

Modification

FTS

Civil Nuclear Police Authority (CNPA) / Civil Nuclear Constabulary (CNC)

Carbine Torches

· Published 15 Jun

Page 2 of 8261

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Notice peek

ClosedCF · 3f3089a52594

Contact Centre Management System

Leeds Federated Housing Association Ltd

Status

Closed

Estimated

—

Published

20 Feb 2025

Key facts

Notice ID: cf-ac757965-9186-4e15-a825-3f3089a52594
CPV code: 64200000 · Postal & telecomms
Source: Contracts Finder

Timeline

Published
20 Feb 2025

Description

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution.Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour.Further details are contained within the tender documents.