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Value

Type

Buyer

Notice

AWARDED

11 Jun

—

Awarded

Tender

FTS · Services

University of Glasgow

PURCH2818A Provision of Framework Agreement for Managed Laundry Services

Other services· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Surrey County Council

Connect to Work Supported Employment Quality Framework (SEQF)

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

Stockton Borough Council

DA from the GCA G Cloud 14 FW for the Unit 4 Business World on Cloud Migration contract

Software packages· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Leeds City Council

PMP 26 Beeston PS - Ext. Envelope Works Ph2

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

UNIVERSITY OF EXETER

UE280420_2026

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Pendle Borough Council

No.1 Market Street Nelson BB9 7LJ - roofing upgrade

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS · Works

Peabody Trust

Truman House, Flat Roof Replacement works

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Places for London Limited

Ruislip Depot Development Opportunity

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Aneurin Bevan University Health Board

Support contract for existing RFID system

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Places for London Limited

Ruislip Depot Development Opportunity

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Leeds City Council

PMP 26 Shadwell PS - Ext. Envelope Works Ph2

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

Stockton Borough Council

DA from the Link: IT Solutions 2 (Digital Workplace Solutions) FW for Phoenix Managed Service 2026-29

IT services· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Kent County Council

Independent and Non-Maintained Special Schools (INMSS) Open Framework (CN260427)

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

HUMBER TEACHING NHS FOUNDATION TRUST

Mirth Connect Gold Dynamic License Service - 19.05.2026 - 18.05.2027

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

CMR Surgical Ltd - Versius Consumables

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Bournemouth Christchurch and Poole Council

Highway Marking Work

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Rotherham Doncaster and South Humber NHS Foundation Trust

Design , Furniture and Appliances

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

The British Broadcasting Corporation (BBC)

BBC Catering Services

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

Medasil Surgical Ltd - Nerve vessel retractor

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

Oxfordshire County Council

Supported Transport Dynamic Purchasing Solution (DPS) 2023

Transport services· Published 11 Jun

Page 201 of 23300

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Notice peek

AwardFTS · 05abb0

Provision of Service Quality Regime (SQR) Inspection Services

XC TRAINS LIMITED

Awarded

✓

02 Jun 2026

Awarded

£1.3m

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-05abb0
Awarded to: Mystery Shoppers Limited
Source: Find a Tender

Timeline

Published
02 Jun 2026
Awarded
02 Jun 2026

Description

XC Trains Limited (XC) operates passenger rail services across the United Kingdom. XC is a unique operation in that it runs from the Southwest in England to the North of Scotland and is the most extensive rail franchise in Britain, calling at more than 100 stations. XC serves 7 of the 10 largest UK cities with 7 routes radiating from a central hub in Birmingham. The Service Quality Regime (SQR) was set up by the Department for Transport (DfT) to incentivise Train Operating Companies (TOCs) to ensure customer experience standards across the railway network are maintained and improved. The regime is defined in the National Rail Contracts (NRCs) that exist between TOCs and the DfT, including XC's NRC. The NRC sets out the obligations that TOCs have to deliver to ensure compliance with the Contract, and the repercussions if they are not. XC's SQR has been in place since late 2021 and has seen a few changes since it first started. XC is also proud to have helped the DfT trial changes to SQR during this time to pave the way for other TOCs following in the future. This Procurement is undertaken by XC on behalf of itself, and a successor operator of the XC. The key elements and strategic objectives of the Project are: - Train Service Regime (TSR) inspections by inspectors; - Customer Service Regime (CSR) inspections by mystery shoppers; - Accessible Customer Service Regime (ACSR) inspections by mystery shoppers with additional accessible needs; - Provision of mobile devices to the supplier inspectors and mystery shoppers for running inspection forms; and - Inspection data quality assurance. The awarded supplier will provide the following services: - Project mobilisation and implementation of services - Total of 290 inspections per railway period across the duration of the contract - Account management services

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