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465,981 noticesawarded · sorted by publication date

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Value

Type

Buyer

Notice

AWARDED

25 Jun

—

Awarded

Tender

FTS

London Borough of Richmond Upon Thames

Provision of Statutory and Non‑Statutory Advocacy Services for Richmond

· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

Ministry of Justice

HMP Durham - Tythe Barn Refurbishment - BPRN 530/22/7895 [Constructor]

Construction work· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

North Northamptonshire Council

Newland Street Camera System

· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

Southend-on-sea Borough Council

Continued provision of Server and Network monitoring software and support

Software packages· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

Anchor Hanover Group

Culture and Values Assessment

· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

Gloucestershire County Council

Provision of an Unpaid Adults Carers Support Service in Gloucestershire

· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

Essex County Council

A011PA - (Extra Care Build) - Coppins Court

· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

Devon County Council

Construction Advisers to support an Outline Planning Application for Parks Farm in Crediton – Planning Consultant

· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

Hull City Council

Supply and Installation of Vertical Through Floor Lift ESPO Mini competition

Industrial machinery· Published 25 Jun

AWARDED

25 Jun

£200k

Awarded

Tender

Bristol City Council

BCC Website Maintenance and Support

IT services· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

Sheffield Children's NHS Foundation Trust

Video Vector System - Standalone

· Published 25 Jun

AWARDED

25 Jun

£60k

Awarded

Below-thresh.

York College

CA17751 - York College Audit and Financial Services Lot 3

Business services· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

QUALIS PROPERTY SOLUTIONS LTD

Drainage

· Published 25 Jun

AWARDED

25 Jun

£212k

Awarded

Tender

Corporate Officer of the House of Commons

Supply and Demand Modelling - Property Strategy

IT services· Published 25 Jun

AWARDED

25 Jun

£60k

Awarded

Below-thresh.

Bristol City Council

Provision of rare languages

Software packages· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

HM Land Registry

Line Manager Development Programme

· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

Nuclear Restoration Services (NRS)

Factory Acceptance Testing (FAT) of a Temporary Shielded Lid

· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

Plymouth City Council

OCSW Equipment

· Published 25 Jun

AWARDED

25 Jun

—

Awarded

Tender

FTS

Pendle Borough Council

Crisis Payment Scheme

· Published 25 Jun

AWARDED

25 Jun

£438k

Awarded

Tender

The Corporate officer for the House of Commons and The Corporate officer of the house of Lords

Movement Monitoring for the Victoria Tower Fabric Safety Project

IT services· Published 25 Jun

Page 23 of 23300

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Notice peek

TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs

Status

complete

Awarded

—

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-05085d
Awarded to: CAPGEMINI UK PLC
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

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