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FTS · Services

Royal Borough of Greenwich

Drug & Alcohol Employment Service: Individual Placement and Support

Health & social· Published 24 Jun

CLOSED

27 Apr

£86k

Estimated

Below-thresh.

Sussex Partnership NHS Foundation Trust

BI Developer Services

Business services· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

Flintshire County Council

Single Person Discount Review 2026/27

· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

Hartlepool Borough Council

Family Group Conferencing Service

· Published 24 Jun

44d

07 Aug

£143.0m

Estimated

Tender

FTS · Services

Sheffield City Council

Enhanced Care Framework

Health & social· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

University Of The West Of England

Project Manager

· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

Torridge District Council

Appledore Maritime Innovation Centre - Slipway Works

· Published 24 Jun

OPEN

No deadline

—

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Tender

FTS

NHS Property Services

John Scott - Lift Refurbishment

· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

Defence Equipment and Support

ASH In-Service Support Transparency Notice

· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

Royal Holloway and Bedford New College

Furniture

· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

CAMBRIDGE UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

Training

· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

BELFAST HEALTH AND SOCIAL CARE TRUST

YERVOY (IPILIMUMAB) CONCENTRATE FOR SOLUTION FOR INFUSION vial, PACK OF 1

· Published 24 Jun

OPEN

No deadline

—

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Tender

FTS

University of Worcester

UOW981 - Applicant Tracking Software (ATS)

· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

Peabody Trust

Responsive Repairs - Passenger Lifts

· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

University Of The West Of England

Service and Maintenance Contract

· Published 24 Jun

26d

20 Jul

£46k

Estimated

Below-thresh.

FTS · Services

Swindon Borough Council

Co-production of a children's services improvement, savings and delivery plan

Business services· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

Big Creative Academy

Big Creative Academy - Tender for combined security and cleaning services

· Published 24 Jun

CLOSED

27 Apr

£563k

Estimated

Tender

Sussex Partnership NHS Foundation Trust

Data Centre Refresh

IT services· Published 24 Jun

OPEN

No deadline

£800.0m

Estimated

Tender

FTS · Supplies

Department for Education

Management Information Systems for Schools in England

Software packages· Published 24 Jun

OPEN

No deadline

—

Estimated

Tender

FTS

The Police and Crime Commissioner for Hertfordshire

Herts HQ Tarmac Resurfacing

· Published 24 Jun

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Notice peek

TenderFTS · 06bc16

Review and redesign of the “front door” to Adult Social Care at London Borough of Hackney Council

Improvement and Development Agency for Local Government (IDeA)

Status

active

Estimated

—

Services

Published

24 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06bc16
CPV code: 85300000 · Health & social
Contract type: services
Source: Find a Tender

Timeline

Published
24 Jun 2026
Submission deadline
14 Jul 2026 · 20 days from now

Description

PCH are seeking an experienced contractor(s) to undertake an initial phase of work to review and redesign the “front door” to Adult Social Care (ASC) at Hackney Council. The consultancy will review and assess the current (“as is”) model, identify inefficiencies and fragmentation, and propose a future-state model aligned with best practice, digital innovation, and Hackney’s strategic objectives. A Strong, professionally led response to requests for support is a requirement from the redesign. This work will be the first stage of further, longer term work to address the ‘front door’ re design. It will need to give Hackney a strong foundation and an evidence-based analysis to present back to key stakeholders, enabling them to move this work forwards The contractor will be required to undertake a full review of the present front door experience, including mapping all entry points and subsequent ‘journeys’ from that point. From this, the contractor will be required to map issues and areas of the current system that lead to poorer experiences for citizens. This can then be mapped against a further requirement of ‘best practice’ examples from comparable authorities, with a set of recommendations of how this work can be progressed to the next stage. Outcomes - A roadmap for change, that brings together all the learning and outlines key steps and risks. The final report is presented in a way that can be used to present evidence of need for change to stakeholders, showing the picture ‘as is’ and what could be achieved. Mid-point findings; this would be after Stages 1 and 2 and would be a report, presented at a meeting with PCH and Hackney. Final Reports; Report(s) encapsulating all the work undertaken and showing a possible future operating model. There may be more than one final report, as there are different audiences for the findings and so it will need to be available to suit each one. The following are MANDATORY requirements and must be demonstrated in the answer submitted. • Significant experience and insight into council’s front door functionality and operational models • Significant knowledge and experience of the technical architecture that sits behind Adult Social Care ‘front door’s’ • Experience of working alongside councils in a proactive and impactful way. Please explain, demonstrating the above within your answers, your; • Proposed project plan for this work • An outline of key risks and mitigations Word count; 900 words. CV’s can be included but will not be scored