PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices
BuyersSuppliersNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
65
Open notices
Closing this week
457
Don’t miss
Open · all
2,980
Live opportunities
Posted · 24h
667
New notices
Posted · 30d
13,004
All notice types
Awarded · 7d
2,091
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
494,351 noticesawarded · sorted by publication date
Page 238 of 24718
Time to close
Value
Type
Buyer
Notice
AWARDED
23 Jun
—
Awarded
Tender
FTS · Services
RB
Royal Borough of Windsor & Maidenhead
WebCapture
IT services· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
UO
University of Salford
UoS/DH/25/26/QTR4/Supply and Installation of a new stage floor at The New Adelphi Theatre
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
CF
NH
National Highways
Regulatory and Information Team in Legal Services
Business services· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
CF
DD
DfTc - Department for Transport
P4105008 Provision of Legal Advisers to support HS2 Interchange station option sale/leaseback agreement
Business services· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
SO
Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency
Combined Needles and Syringes Lot 1
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
BS
Bath Spa University
TV Studio Refurbishment - Systems Integrator
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
TA
Tonbridge and Malling Borough Council
Refurbishment of Mini-Golf course at Tonbridge Racecourse Sportsground
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
CF
ES
East Sussex County Council
Taxi and MPV (1-8 seats) Passenger Assistant - Taxi and MPV (1-8 seats) Passenger Assistant
Transport services· Published 23 Jun
AWARDED
23 Jun
£150k
Awarded
Tender
CF
DA
Dixons Academies Charitable Trust Ltd
CA17738 - Dixons Academies Trust - Legionella and Water Hygiene Services
Construction work· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
DA
Dixons Academies Charitable Trust Ltd
Dixons Academies Trust - Legionella and Water Hygiene Services
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
MD
Mid Devon District Council
Mid Devon Housing and Economic Needs Assessment
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
UO
University of Salford
UoS/DH/25/26/QTR4/Supply and Installation of a new stage floor at The New Adelphi Theatre
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
GB
Gosport Borough Council
Warden Call Upgrades
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
LC
Liverpool City Council
Stockton Wood Primary - Plant Room Refurbishment
· Published 23 Jun
AWARDED
23 Jun
£162k
Awarded
Tender
CF
BU
BOURNEMOUTH UNIVERSITY
Training Management Platform
Software packages· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
BM
Barnsley Metropolitan Borough Council
Community and Supported Living Light Touch Framework
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
UO
University of Salford
UoS/DH/25/26/QTR4/Supply and Installation of a new stage floor at The New Adelphi Theatre
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
CF
EW
East West Rail
EWR Awarded Contract Notice
Business services· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
LD
LATIMER DEVELOPMENTS LTD
Digbeth, Birmingham - Architect CMT
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
CF
DF
Department for Business and Trade
Level 4 DevOps Apprenticeship
Education & training· Published 23 Jun
Page 238 of 24718
PreviousNext