PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices
BuyersSuppliersNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
65
Open notices
Closing this week
457
Don’t miss
Open · all
2,980
Live opportunities
Posted · 24h
671
New notices
Posted · 30d
13,006
All notice types
Awarded · 7d
2,101
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
494,351 noticesawarded · sorted by publication date
Page 239 of 24718
Time to close
Value
Type
Buyer
Notice
AWARDED
23 Jun
—
Awarded
Tender
FTS
NC
Newport City Council
AI Foundation and Digital Front Door Services
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
KC
Knowsley Council
Evelyn Primary School Fire Alarm Replacement
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
LD
LATIMER DEVELOPMENTS LTD
Digbeth, Birmingham - Interior Design Services CMT
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
CF
UH
University Hospitals of Derby and Burton NHS Foundation Trust
RA358636 - Maintenance Agreement Re Airtube
Repair & maintenance· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS · Services
KU
Kingston Upon Hull City Council
Provision of service, repair and maintenance of crematoria equipment
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
NB
North Bristol NHS Trust
Workforce management products that manage erostering, eJob planning and eRota & exception reporting
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
LT
LWM TRADED SERVICES LTD
Leisure Centres Water Hygiene
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
CO
Cabinet Office
Security Schedules Update
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
BM
Barnsley Metropolitan Borough Council
North East Area Council Drug and Alcohol worker
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS · Services
NW
NHS West and North London Integrated Care Board
WNL ICB - Dimensions
Health & social· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
CF
WY
West Yorkshire Combined Authority
Custody Upgrades at Trafalgar House
Construction work· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
CF
GC
Government Commercial Agency
Provision of MOD UK Bulk Ground Fuels - Lot 1M - North Wales
Petroleum & fuel· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
OG
ONWARD GROUP LIMITED
Home Ownership and Market Rent Repairs & Voids
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
BC
Bournemouth Christchurch and Poole Council
Financial Resilience - Crisis Resilience Fund
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
UR
UK Research and Innovation
CSP26605 - SEA/SD-3328 MARSUP
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
CT
CELL THERAPY CATAPULT LIMITED
Pharmagraph pEMS Installation and Qualification
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
UR
UK Research and Innovation
CSP26586 - Kongsberg AFE Drive Storage fees
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
SE
SCHOLARS' EDUCATION TRUST
Scholars' Education Trust - Energy 2026
· Published 23 Jun
AWARDED
23 Jun
—
Awarded
Tender
FTS
GB
Gateshead Borough Council
Gateshead Highway Demolition - Shuttle Bus Service
· Published 23 Jun
AWARDED
23 Jun
£147k
Awarded
Tender
CF
RB
Redditch Borough Councils
Contract for Insight and the Microsoft Licenses
IT services· Published 23 Jun
Page 239 of 24718
PreviousNext