PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
75,252
Live opportunities
Posted · 24h
165
New notices
Posted · 30d
5,872
All notice types
Awarded · 7d
762
Market signal

Notice peek

×
AW
TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED
Status
active
Awarded
£417k
Services
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-06ab5f
CPV code
79342310 · Business services
Contract type
services
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to provide dashboards, transcribe calls to text, create and send surveys with Affinity Water branding and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys and voice calls. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other in-house platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.

You might also see

  • All Business services notices →
Open full notice ↗View in this tab
490,205 noticesawarded · sorted by publication date
Page 24 of 24511
Time to close
Value
Type
Buyer
Notice
AWARDED
09 Jun
—
Awarded
Tender
FTS
UR
UK Research and Innovation
CSP26587 - Spectrometer Base Frame
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
NC
New College Durham
ePortfolio
Software packages· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
WC
Wolverhampton City Council
QQ26029 - Provision of food waste caddy liners
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS · Services
SA
Sutton, Achieving for Children and Kingston
London Borough of Richmond
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
TF
Transport for London
DLR Thamesmead Extension - Gas Diversion Feasibility Design and Options Study
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
UR
UK Research & Innovation (UKRI)
UKRI-6128 - EODH platform operations and DevOps maintenance
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
NH
NORTHERN HOUSING CONSORTIUM LIMITED
TEL L1 DA Jul26 - Mole Valley District Council - awarded
Repair & maintenance· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
LC
Lincolnshire Community Health Services NHS Trust
Newspaper Licencing
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
GC
Grwp Cynefin
CYNNAL A CHADW TIROEDD | GROUNDS MAINTENANCE
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
RH
Royal Holloway and Bedford New College
RHUL-26090 Arts and Queens Lecture Theatre Refurbishment (Seats and Benches)
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
DF
Department for Culture, Media and Sport
Financial Times Subscription 26/27
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
UO
University of Huddersfield
Temporary Recruitment Services
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
CA
Cardiff and Vale University Health Board
SALUD Browser Based Dental Management System
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
SC
Southend-on-Sea City Council
Commissioning, Procurement And Contract Management Target Operating Model
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
BU
Bournemouth University
Healthcare & Social Services Assessment for Occupational Health Referrals
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
SC
Suffolk County Council Passenger Transport
2026-06-09 09:00 - QBE400 Haughley to New Path Education, Bury St Edmunds - AWARD
Transport services· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
DB
Darlington Borough Council
Maintenance and 24 Hour Call off/Repairs Service of Doors, Gates and Lifeline Equipment
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
UF
UK FUSION ENERGY LTD
DCO Interface, Co-ordination and Consultation Services
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
BB
Bedford Borough Council
LGPS Scheme Change Communication
Financial services· Published 09 Jun
AWARDED
09 Jun
£14k
Awarded
Below-thresh.
CF
FS
FCDO Services
SCS1 Recruitment (IT)
Business services· Published 09 Jun
Page 24 of 24511
PreviousNext