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AwardCF · 9cfaf370fb48

Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations

London Borough of Newham

Status

Awarded

Estimated

—

Published

19 Jun 2026

Key facts

Notice ID: cf-25114b6e-61ef-4dd0-a4ec-9cfaf370fb48
CPV code: 48000000 · Software packages
Awarded to: Telsolutions Ltd
Source: Contracts Finder

Timeline

Published
19 Jun 2026
Awarded
16 Jun 2026

Description

The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre. Award via GCA LVPS Framework RM6237