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490,252 noticesawarded · sorted by publication date

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Time to close

Value

Type

Buyer

Notice

AWARDED

09 Jun

—

Awarded

Tender

FTS

Office for National Statistics

Pure Storage Support Renewal Evergreen Subscription Gold

· Published 09 Jun

AWARDED

09 Jun

£100k

Awarded

Tender

ROOFTOP HOUSING GROUP LIMITED

Void Property Works (short-term contract)

Repair & maintenance· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

University Hospitals Birmingham NHS Foundation Trust

Waiver - UHB_QEH - Optima Medical Ltd - Software Licence

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

Department of Health

ID 6197703 - DOH - Mental Health Champion Advertising Campaign

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

London Borough of Harrow

Cost Consultancy and Project Management

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

CHILTERN LEARNING TRUST

Project Management Service

· Published 09 Jun

AWARDED

09 Jun

£65k

Awarded

Below-thresh.

DSIT

AI Adoption Summit Event

Business services· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

Suffolk County Council Passenger Transport

2026-06-09 09:00 - QOC893 Trimley St Martin to Doucecroft School, Colchester, Essex - AWARD

Transport services· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

HAMPSHIRE COUNTY COUNCIL

G5-1_HCC_106 Woodhouse Lane - Hedge End, Shared Use Facility

Construction work· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

University of Hertfordshire Higher Education Corporation

Printing Services Tender - Lot 1 Litho Digital Printing and Exhibition Printing /Lot 2 Photocopying and Security Printing

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

HAMPSHIRE COUNTY COUNCIL

G5-1_HCC_104 Hamble Lane Bus Gate - Site Investigations

Construction work· Published 09 Jun

AWARDED

09 Jun

£3.0m

Awarded

Tender

H M REVENUE & CUSTOMS

Borders Research Defined Term Agreement

R&D services· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

BATH SPA UNIVERSITY

Panopto Recording and Captioning service

Software packages· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

UK Research & Innovation (UKRI)

UKRI-5976 -Beyond procurement

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

London Borough of Harrow

Mote Mews Main Works - Project Management and Contract Administration

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

PROCURE PLUS HOLDINGS LIMITED

Framework for Building Safety and Compliance Works, and Associated Consultancy Services

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

FTS

BANK OF ENGLAND

Security Uniform

· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

Runnymede Borough Council

RMBC - ZC - 5x Playground Refurbishments (ESPO Further Comp) - AWARD

Musical instruments· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

Torus Group

GB-St. Helens: Contact Award Notice - Emergency Repairs and Defect Support

Repair & maintenance· Published 09 Jun

AWARDED

09 Jun

—

Awarded

Tender

DERBY CITY COUNCIL

TD2385 - Replacement of 5 triple flail mowing machines

CPV 16· Published 09 Jun

Page 25 of 24513

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Notice peek

TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED

Status

active

Awarded

£417k

Services

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06ab5f
CPV code: 79342310 · Business services
Contract type: services
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to provide dashboards, transcribe calls to text, create and send surveys with Affinity Water branding and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys and voice calls. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other in-house platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.

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