PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices
BuyersSuppliersNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
69
Open notices
Closing this week
461
Don’t miss
Open · all
2,948
Live opportunities
Posted · 24h
633
New notices
Posted · 30d
12,913
All notice types
Awarded · 7d
2,027
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
494,351 noticesawarded · sorted by publication date
Page 252 of 24718
Time to close
Value
Type
Buyer
Notice
AWARDED
19 Jun
—
Awarded
Tender
FTS
FC
Financial Conduct Authority
Health and Safety Consultancy
· Published 19 Jun
AWARDED
19 Jun
£750k
Awarded
Tender
CF
DC
Durham County Council
003681 - Care Connect Alarm Equipment Ad Hoc and Connectivity
Medical equipment· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS
DF
DEPARTMENT FOR ENVIRONMENT, FOOD AND RURAL AFFAIRS
Thames Barrier Security and Surveillance Services25-30
· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS
TU
THE UNITED KINGDOM SPORTS COUNCIL
PLx venue procurement
· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS
CC
Cambridgeshire County Council
Further Competition Document 25115 VMS/PGS/Flooding Signs Maintenance CCS Further Competition from CCS Framework RM6347 Transport Technology Lot 8e: Active and Passive Infrastructure - Detectors, Informing and Communication Techn
· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS
UO
University of Leicester
LUV01372 - Tax Advisory Services
· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS
BD
Bolsover District Council
Construction of pump track at South Street Recreation Ground, South Normanton
· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
CF
MO
Ministry of Justice
Call off Contract Under Prison Education Dynamic Purchasing System for Barista Courses for Prisoners at HMP Downview
Education & training· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS
ND
Nuclear Decommissiong Authority
Health and Wellbeing support
· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS · Supplies
TP
The Police and Crime Commissioner for Humberside
Provision of Text Redaction Services to Humberside Police
· Published 19 Jun
AWARDED
19 Jun
£45k
Awarded
Below-thresh.
CF
FC
Financial Conduct Authority
Economic Value of Financial Regulation
Business services· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS · Works
DO
Department of Finance
DoF 4957638 Pan Government Framework For Ground Investigation Works 2023 (Revised)
Architecture & engineering· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS
MA
Mid and South Essex NHS Foundation Trust
Med Ed HEE Funded - CPD Courses 26/27 Anglia Ruskin University
· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS · Services
NB
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD
NHS Bristol, North Somerset, South Gloucestershire Integrated Care Board (ICB) for the provision of Enhanced Imaging Referral Service
· Published 19 Jun
AWARDED
19 Jun
£423k
Awarded
Tender
CF
LA
London Ambulance Service NHS Trust
LAS Water Utilities
Public utilities· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS
TH
Thirteen Housing Group Limited
PV Monitoring
· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS
SC
Sheffield Children's Hosptial NHS Foundation Trust
National Centre for Child Health Technology - Discovery Den
· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
FTS
DO
Department of Health & Social Care
DHSC: Media Buying and Planning (FY26-27)
· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
CF
MO
Ministry of Justice
Call off Contract Under Prison Education Dynamic Purchasing System for Life Skills Courses for Prisoners at HMP Liverpool
Education & training· Published 19 Jun
AWARDED
19 Jun
—
Awarded
Tender
CF
NL
NHDC - Leisure
Removal and replacement of reception lift at North Herts Leisure Centre - AWARD
Construction work· Published 19 Jun
Page 252 of 24718
PreviousNext