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165,209 noticesclosed · sorted by publication date

Page 263 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

03 Jun

—

Estimated

Closed

KING'S COLLEGE LONDON

KCL-00001603 Training Systems Review & Replacement, TSRR Requirement for a Learning Management System (LMS) platform

IT services· Published 03 Mar

CLOSED

14 Apr

—

Estimated

Closed

N H S Shared Business Services

Online Sexual Health Services (SBS10255)

Health & social· Published 03 Mar

CLOSED

28 Apr

—

Estimated

Closed

Kidlington Parish Council

Park Hill Recreation Ground Play Area

Musical instruments· Published 03 Mar

CLOSED

02 Apr

—

Estimated

Closed

Single Source Regulations Office (SSRO)

Political monitoring services

Business services· Published 03 Mar

CLOSED

11 Apr

£30k

Estimated

Closed

Weston super Mare Town Council

Expressions of Interest for Community Operation and Management of the Café at the Old Town Quarry

Hotel & restaurant· Published 03 Mar

CLOSED

03 Mar

—

Estimated

Closed

FTS · Services

CENTRE FOR ENVIRONMENT, FISHERIES AND AQUACULTURE SCIENCE

CEFAS24-151 Contract for the provision to provide King Scallop Dredge Surveys

· Published 03 Mar

CLOSED

17 Mar

—

Estimated

Closed

BALFOUR BEATTY CIVIL ENGINEERING LIMITED

A57 Works Examiner

Architecture & engineering· Published 03 Mar

CLOSED

31 Mar

£800k

Estimated

Closed

Herefordshire and Worcestershire Health and Care NHS Trust

Painting and redecoration contract

Construction work· Published 28 Feb

CLOSED

11 Mar

—

Estimated

Closed

Northumbria Police

Centurion License Renewal

Software packages· Published 28 Feb

CLOSED

28 Feb

—

Estimated

Closed

VIVO DEFENCE SERVICES LIMITED

Grade 2 Listed Wall Rebuild

Construction work· Published 28 Feb

CLOSED

28 Feb

—

Estimated

Closed

FTS · Supplies

ASSOCIATED BRITISH PORTS

Maintenance, Repairs and Overhaul (MRO) Goods and Services Supply

Electrical machinery· Published 28 Feb

CLOSED

04 Mar

£11k

Estimated

Closed

Sandwell Metropolitan Borough Council

Social Worker ( Sandwell) - 37 hours

Business services· Published 28 Feb

CLOSED

14 May

—

Estimated

Closed

Kent Fire & Rescue Service

NFCC PPE and Clothing Conference 2025

Clothing & footwear· Published 28 Feb

CLOSED

05 Mar

£14k

Estimated

Closed

Sandwell Metropolitan Borough Council

Contracts Solicitor/Lawyer - 30 hours

Business services· Published 28 Feb

CLOSED

28 Feb

£11k

Estimated

Closed

Gloucestershire County Council

Central Intercept X Advanced - 1-499 Users

Software packages· Published 28 Feb

CLOSED

07 Mar

—

Estimated

Closed

Sandwell Metropolitan Borough Council

Supply & Renewal of Design Software Subscriptions 2025 - 2028

IT services· Published 28 Feb

CLOSED

24 Mar

—

Estimated

Closed

BIP SOLUTIONS LIMITED

Lift Installation Maintenance and Consultancy

Construction work· Published 28 Feb

CLOSED

05 Mar

—

Estimated

Closed

North Yorkshire County Council

Substance Use Service

Health & social· Published 28 Feb

CLOSED

25 Mar

£150k

Estimated

Closed

Oakley and Deane Parish Council

Pump Track Renovation

Recreational & cultural· Published 28 Feb

CLOSED

21 Mar

£30k

Estimated

Closed

Cambridgeshire County Council

Request for Quotation for Mental Health Lead for High Impact User (HIU) Service

Other services· Published 28 Feb

Page 263 of 8261

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Notice peek

ClosedCF · 3f3089a52594

Contact Centre Management System

Leeds Federated Housing Association Ltd

Status

Closed

Estimated

—

Published

20 Feb 2025

Key facts

Notice ID: cf-ac757965-9186-4e15-a825-3f3089a52594
CPV code: 64200000 · Postal & telecomms
Source: Contracts Finder

Timeline

Published
20 Feb 2025

Description

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution.Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour.Further details are contained within the tender documents.