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Time to close

Value

Type

Buyer

Notice

AWARDED

11 Jun

—

Awarded

Tender

FTS

Crown Prosecution Service

Leading with Confidence

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Hampshire County Council

Ashley Infant School - Structural Repairs - Various

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

UNIVERSITY OF EXETER

UE279143_2026

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Aneurin Bevan University Health Board

Air circuit breakers

· Published 11 Jun

AWARDED

11 Jun

£680k

Awarded

Tender

The Police and Crime Commissioner for Hertfordshire and the Hertfordshire Chief Constable

Herts Vehicle Salvage

Transport equipment· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Department for Business & Trade

Level 4, 5, and 6 CIPS

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS · Services

NHS South Yorkshire Integrated Care Board

NHS South Yorkshire ICB Barnsley Locally Enhanced Services Contract – Garland House Surgery

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Leeds City Council

PMP 26 Greenside Primary School - External Envelope Works

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS · Services

NHS South Yorkshire Integrated Care Board

NHS South Yorkshire ICB Barnsley Locally Enhanced Services Contract – Wombwell Practice (Chapelfield)

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS · Services

NHS South Yorkshire Integrated Care Board

NHS South Yorkshire ICB Barnsley Locally Enhanced Services Contract – Wombwell Medical Centre

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS · Services

NHS South Yorkshire Integrated Care Board

NHS South Yorkshire ICB Barnsley Locally Enhanced Services Contract - Victoria Medical Centre

· Published 11 Jun

AWARDED

11 Jun

£15k

Awarded

Below-thresh.

Homes England (the name adopted by the Homes and Communities Agency)

Homes England - Lot 1 - Disposal Viaduct Road, Leeds

Real estate· Published 11 Jun

AWARDED

11 Jun

£609k

Awarded

Tender

Leeds City Council

Demolition Methodology Consultant

Construction work· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS · Services

East Dunbartonshire Council

EDC/2023/3838 Early Learning and Childcare Flexible Framework (Nurseries)(Reopening)

Education & training· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS · Services

NHS South Yorkshire Integrated Care Board

NHS South Yorkshire ICB Barnsley Locally Enhanced Services Contract - The Grove Medical Practice

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

Natural England

eDNA for water frogs around Lynford Lakes, Norfolk

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS

The Mayor and Commonalty and Citizens of the City of London

Delivery Gate - Automated Gate, Access Control and CCTV Camera Upgrade

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

UK HEALTH AND SECURITY AGENCY

ONT Gridion purchase

Laboratory equipment· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

FTS · Services

Swindon Borough Council

Lot 1: Bus & Coach – Individual routes / bus services (public, education and social care transport

· Published 11 Jun

AWARDED

11 Jun

—

Awarded

Tender

Knowsley Council

020336 Finch Wood Play Area

Construction work· Published 11 Jun

Page 27 of 23300

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Notice peek

TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED

Status

active

Awarded

£417k

Services

Published

03 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06ab5f
CPV code: 79342310 · Business services
Contract type: services
Source: Find a Tender

Timeline

Published
03 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to create and send surveys with Affinity Water branding, provide corresponding dashboards and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.