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AwardCF · 36a6447b68d3

R6144 Debt Assist

Tower Hamlets
Status
Awarded
Estimated
—
Published
08 Jun 2026

Key facts

Notice ID
cf-c9f8a7cb-09d4-462f-a627-36a6447b68d3
CPV code
98000000 · Other services
Awarded to
Liberata UK Limited
Source
Contracts Finder

Timeline

  1. Published
    08 Jun 2026
  2. Awarded
    21 Apr 2026

Description

The London Borough of Tower Hamlets will run a pilot using the Debt Assist product, a unique offering in the market designed to support ethical debt collection for local authorities. Importantly, the Council does not incur any cost unless the supplier successfully collects. Spend is directly linked to recovery performance, giving us control over costs based on referral volumes. This is for an 18-month contract. The initial pilot will cover various debt streams including Housing Benefits Overpayments, Sundry Debts [including ASC], Parking including PCN notices, and may include Council Tax and Business Rates as required. This list is not exhaustive and may be amended as required throughout the lifetime of the Contract.

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