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23 Jun

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FTS · Services

Post Office Limited

Post Office Branch - How Wood

Postal & telecomms· Published 09 Jun

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23 Jun

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University of Huddersfield

Spoil heap removal from The University of Huddersfield

Construction work· Published 10 Jun

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24 Jun

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Kilmartin Museum Company Ltd

Fundraising & Training Consultant

Business services· Published 25 May

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Notice peek

ClosedCF · 8d6e6a3f9292

ACE 669 ITT - All In Member Services Hub delivery partner

The Arts Council of England

Status

Closed

Estimated

—

Published

21 Feb 2025

Key facts

Notice ID: cf-d0987778-d682-483e-be13-8d6e6a3f9292
CPV code: 79342300 · Business services
Source: Contracts Finder

Timeline

Published
21 Feb 2025

Description

Arts Council England (ACE) are seeking to appoint a delivery partner for our All In Member Services Hub. All In is a new arts access scheme for D/deaf, disabled, and neurodivergent people in the UK and Ireland. You can find out more on our website: https://www.artscouncil.org.uk/developing-creativity-and-culture/diversity/all-in Creative and cultural experiences should be accessible to all. By removing barriers, organisations across the UK and Ireland can welcome more people with access requirements through their doors. Together, we will work towards a sector which says, 'everyone's welcome'. This advert refers to the commissioning of a customer support service to support the operation of All In; the new Access Scheme supporting the experience of D/deaf, Disabled and Neurodivergent people when attending arts and cultural events in the UK and Ireland, launching in Autumn/Winter 2025. The Member Services Support Hub will specifically support individuals who are members of the scheme - D/deaf, Disabled and Neurodivergent people who buy tickets and attend arts and cultural events - with all aspects of managing their membership (e.g. understanding what All In offers, setting up their account, low level tech support and navigating our online platform). The Member Services Support Hub needs to offer various accessible ways for members to seek and receive high quality support (e.g. telephone, email, online chat).