PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
183
New notices
Posted · 30d
6,836
All notice types
Awarded · 7d
880
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 308 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
09 Jun
—
Awarded
Tender
CF
HC
Hampshire County Council
G5-1_HCC_107 Sandy Lane, Church Crookham, Fleet - Zebra Crossing
Construction work· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
OF
Office for National Statistics
Pure Storage Support Renewal Evergreen Subscription Gold
· Published 09 Jun
AWARDED
09 Jun
£100k
Awarded
Tender
CF
RH
Rooftop Housing Group
Void Property Works (short-term contract)
Repair & maintenance· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
UH
University Hospitals Birmingham NHS Foundation Trust
Waiver - UHB_QEH - Optima Medical Ltd - Software Licence
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
DH
Department Health
ID 6197703 - DOH - Mental Health Champion Advertising Campaign
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
LB
London Borough of Harrow
Cost Consultancy and Project Management
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
CL
CHILTERN LEARNING TRUST
Project Management Service
· Published 09 Jun
AWARDED
09 Jun
£65k
Awarded
Below-thresh.
CF
D
DSIT
AI Adoption Summit Event
Business services· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
SC
Suffolk County Council Passenger Transport
2026-06-09 09:00 - QOC893 Trimley St Martin to Doucecroft School, Colchester, Essex - AWARD
Transport services· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
HC
Hampshire County Council
G5-1_HCC_106 Woodhouse Lane - Hedge End, Shared Use Facility
Construction work· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
UO
University of Hertfordshire Higher Education Corporation
Printing Services Tender - Lot 1 Litho Digital Printing and Exhibition Printing /Lot 2 Photocopying and Security Printing
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
HC
Hampshire County Council
G5-1_HCC_104 Hamble Lane Bus Gate - Site Investigations
Construction work· Published 09 Jun
AWARDED
09 Jun
£3.0m
Awarded
Tender
CF
HM
H M REVENUE & CUSTOMS
Borders Research Defined Term Agreement
R&D services· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
BS
Bath Spa University
Panopto Recording and Captioning service
Software packages· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
UR
UK Research and Innovation
UKRI-5976 -Beyond procurement
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
LB
London Borough of Harrow
Mote Mews Main Works - Project Management and Contract Administration
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
PP
PROCURE PLUS HOLDINGS LIMITED
Framework for Building Safety and Compliance Works, and Associated Consultancy Services
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
BO
BANK OF ENGLAND
Security Uniform
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
RB
Runnymede Borough Council
RMBC - ZC - 5x Playground Refurbishments (ESPO Further Comp) - AWARD
Musical instruments· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
TG
Torus Group
GB-St. Helens: Contact Award Notice - Emergency Repairs and Defect Support
Repair & maintenance· Published 09 Jun
Page 308 of 23300
PreviousNext