PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
144
New notices
Posted · 30d
7,109
All notice types
Awarded · 7d
895
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 325 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
04 Jun
£221k
Awarded
Tender
CF
CO
City of Doncaster Council
Commercial Management System
Software packages· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
TU
The University Of Kent
MH25_015b - Ingram Conversion of Office into Laboratory Works
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
ML
Magenta Living
ML2026/010 - Extra Care Cleaning
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
BW
Birmingham Women's and Children's NHS Foundation Trust
Waiver - BWC_RQ3 - Yourgene Health UK Ltd - Reagents
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
DF
Department for Business & Trade
Enterprise License Subscription to the Financial Times
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
BW
Birmingham Women's and Children's NHS Foundation Trust
Waiver - BWC_RQ3 - Roche Diagnostics Ltd - KAPA HYPEREXPLORE MAX 3MB T3
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
NU
Northumbria University
Moored Conductivity, Temperature, and Depth sensors
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
TA
Tonbridge and Malling Borough Council
Supply of printing equipment and maintenance servicing
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
GM
Greater Manchester Combined Authority
GMCA 1952 Corporate Group Assets Review
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
DB
Development Bank of Wales
Design Services
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
RN
RDUH NHS Foundation Trust
Clinical Waste
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
RH
Royal Holloway and Bedford New College
RHUL-26022- AV Equipment & Installation - Medicine Building
Radio & TV equipment· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
FF
Fusion 21 Foundation
Fusion21 Grounds Maintenance Framework (2026-30)
· Published 04 Jun
AWARDED
04 Jun
£1.2m
Awarded
Tender
CF
DF
Department for Work & Pensions
Engineering Lifecycle support (Architecture Insights Service Lifecycle Modelling
IT services· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
NW
NHS Wales Shared Service Partnership
Maintenance of Epiq Elite Ultrasound Systems
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
OF
Office for National Statistics
Contact Centre Services for 2027 Census Test
· Published 04 Jun
AWARDED
04 Jun
£174k
Awarded
Tender
CF
UR
UK Research and Innovation
UKRI-5696 MRC External Audit on Estates Management Compliance
Architecture & engineering· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
DB
Development Bank of Wales
HR Consultancy Services
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
BW
Birmingham Women's and Children's NHS Foundation Trust
Waiver - BWC_RQ3 - Integrated DNA Technologies (ArcherDX) - Analysis Credits for Cancer Service
· Published 04 Jun
AWARDED
04 Jun
£79k
Awarded
Below-thresh.
CF
BT
Bradford Teaching Hospitals NHS Foundation Trust
C448836 - Remote Video Consultation Platform
Software packages· Published 04 Jun
Page 325 of 23300
PreviousNext