PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
218
New notices
Posted · 30d
7,232
All notice types
Awarded · 7d
942
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 331 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
04 Jun
—
Awarded
Tender
CF
EC
Essex County Council
Project Management and Grant Delivery Platform
Software packages· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
DC
Derbyshire County Council
Procurement of Energy Management Software
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
DC
Derbyshire County Council
HBSMR S&M and Hosting
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
WB
Woking Borough Council
Level 1 Strategic Flood Risk Assessment (SFRA) 2026
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
HC
Hampshire County Council
PCI_LotB1_182 Southleigh Modelling Review
Architecture & engineering· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
RH
Royal Holloway and Bedford New College
RHUL-26068 Supply and Delivery of a Computer Cluster and a 128-Core CPU Node with Warranty
Software packages· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
LU
London Underground Limited
Overhaul of Jumpers for S Stock Metropolitan Line Fleet
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
PG
Pobl Group Ltd
Provision of SALTO Access Door Entry Systems
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
HC
Hampshire County Council
PCI_LotA_185 North Hampshire Transport Model
Architecture & engineering· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
SC
Salford City Council
Temporary Clerk of Works
Architecture & engineering· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
SC
Suffolk County Council Passenger Transport
QBE069 09:00 2026-06-04 Lakenheath & Brandon to Abbey Gardens School, Bury St Edmunds - AWARD
Transport services· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
TC
The Council of the Borough of Kirklees
'Top O' Th'Hill Road, Woodland Creation Scheme: Fencing & Other Boundary Work
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
NN
North Northamptonshire Council
North Northamptonshire Council Penalty Charge Notice (PCN) Software for Traffic Enforcement
Other services· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
UH
University Hospitals of Derby and Burton NHS Foundation Trust
Healthcare Rostering Software Solution
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
CC
CANTERBURY CHRIST CHURCH UNIVERSITY
Learning Management System
Software packages· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
WA
Wales And West Utilities
Fuel Poverty and Energy Affordability
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
AU
ASTON UNIVERSITY
Data Centre - Back Up Power System for Main Building
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
MO
Ministry of Defence, DIO,
The Supply of Field Accommodation Furniture
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
LB
London Borough of Haringey
Provision of LIFT Analytical Platform & Better Off calculator
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
HO
Home Office
Commercial Storage
· Published 04 Jun
Page 331 of 23300
PreviousNext