PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
203
New notices
Posted · 30d
7,239
All notice types
Awarded · 7d
936
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 332 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
04 Jun
£30k
Awarded
Below-thresh.
CF
ND
North Devon District Council
NDC0080-26 - Vulnerability Scanning Software
Software packages· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
HE
Homes England (the name adopted by the Homes and Communities Agency)
National Housing Bank - Property and Financial Professional Services Framework 2022-2026 - Stoke Golding
Real estate· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
RB
Redditch Borough Council
Water mains replacement to residential and commercial properties
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
HC
Hertfordshire County Council
HCC03/26- Provision of a Sensory Support Service for Hertfordshire County Council
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
LU
London Underground Limited
1972 Bakerloo line Tube stock Supply of Electrical Parts for Rail Vehicle Accessibility Regulations Project
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
AU
ASTON UNIVERSITY
Waste Management
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
DF
DEPARTMENT FOR ENVIRONMENT, FOOD AND RURAL AFFAIRS
ES RDE 025 - Conventional crop responses to higher water table levels
· Published 04 Jun
AWARDED
04 Jun
£25k
Awarded
Below-thresh.
CF
D
DWP
Parliamentary TV supply and installation
Radio & TV equipment· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
SA
Sutton, Achieving for Children and Kingston
Royal Borough of Kingston
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
WD
Wealden District Council
Provision of Modern Polling Software and Equipment to Support Council Elections
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
CA
Cardiff and Vale University Health Board
CT REVOLUTION APEX – MAINTENANCE COVER
IT services· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
CC
CANTERBURY CHRIST CHURCH UNIVERSITY
Multi Station Assessment Tool
Software packages· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
DM
DE MONTFORT UNIVERSITY
Data Platform Development
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
SA
Sutton, Achieving for Children and Kingston
London Borough of Richmond
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
DF
Department for Work & Pensions
NLA Media Access Licence for Newspaper Content
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
MO
Ministry of Justice
Software Acumen Ltd - SD in Gov Conference
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
MO
Ministry of Defence, DIO,
Project Strong - Sovereign Agentic Decision Support Prototype
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
TV
Tees Valley Combined Authority
TVCA-PROC-0870 - Interim Deputy Head of Finance
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
NE
NHS Essex Integrated Care Board
ADULT ADHD Service – Wait List Initiative (WLI) Urgent Award
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
OF
Office for National Statistics
Provision of Services of Dr Ray Chambers to conduct a Labour Market Surveys Academic Review
· Published 04 Jun
Page 332 of 23300
PreviousNext