PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
233
New notices
Posted · 30d
7,269
All notice types
Awarded · 7d
953
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 334 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
AN
Airedale NHS Foundation Trust
PROVISION OF HISTOPATHOLOGY SERVICES
Health & social· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
PD
POLICE DIGITAL SERVICE
Customer Relationship Manager
IT services· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
HC
Hertfordshire County Council
Provision of tree stock for tree giveaway
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Works
CH
Caledonia Housing Association
Acquisition of Affordable Housing (Dubton Phase3, Brechin)
Construction work· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Works
CH
Caledonia Housing Association
Acquisition of Affordable Housing (Dubton Phase3, Brechin)
Construction work· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Supplies
UO
University of Glasgow
PURCH2967 - PPE1004686 Direct Award for the Provision of a New Flow Cytometer
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Supplies
UO
University of Glasgow
PURCH2967 - PPE1004686 Direct Award for the Provision of a New Flow Cytometer
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
DF
Department for Transport
DfT - Street Manager Digital Service
· Published 04 Jun
AWARDED
04 Jun
£125.0m
Awarded
Tender
CF
LC
Leeds City Council
Leeds Inner Ring Road Strategy - Planned Maintenance and Design & Build
Construction work· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
NE
NHS Essex Integrated Care Board
CYP ADHD/ASD Service – Wait List Initiative (WLI) Urgent Award
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
MO
Ministry of Justice
HMCTS Reform Implementation Evaluation Interviews
R&D services· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
GM
Greater Manchester Combined Authority
GMCA 1883 GM Digital Blueprint Refresh
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
CO
Cabinet Office
Commercial Continuous Improvement Assessment Framework (CCIAF), Salesforce platform development and technical support
IT services· Published 04 Jun
AWARDED
04 Jun
£25k
Awarded
Below-thresh.
CF
CC
Cumberland Council
ODWT Lot 1 Safe Handling & Practical Administration of Medication
Education & training· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
OC
Oxford City Council
Sport England Framework - Competitive Procedure - Lot A - AWARD
Recreational & cultural· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
LC
Lancashire County Council
Highways Analytics Tool
Software packages· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
CF
LB
London Borough of Newham
Provision of Children's Health 0-19 Accreditation
Business services· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
EC
Exeter City Council
Supply of Alcohol and Beverages for Exeter Corn Exchange
· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS · Services
FC
Fife Council
Fire & Intruder Alarms, Door Access Maintenance and Repairs
Electrical machinery· Published 04 Jun
AWARDED
04 Jun
—
Awarded
Tender
FTS
UO
University of Portsmouth Higher Education Corporation
Lexis + Subscription
· Published 04 Jun
Page 334 of 23300
PreviousNext