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TenderFTS · 06c449

Tenant Insights Programme

Bernicia Group
Status
active
Estimated
—
Services
Published
06 Jul 2026

Key facts

Notice ID
ocds-h6vhtk-06c449
CPV code
79311000 · Business services
Contract type
services
Source
Find a Tender

Timeline

  1. Published
    06 Jul 2026
  2. Submission deadline
    24 Jul 2026 · 17 days from now

Description

Bernicia is seeking an experienced survey partner to collect protected characteristic information and additional support needs from tenants to improve the completeness and accuracy of customer records. The information gathered will help Bernicia develop a better understanding of its customers, support compliance with equality and regulatory requirements, and enable services to be designed and delivered in a way that meets the needs of all households. The successful supplier will be responsible for designing and delivering an accessible and inclusive survey that achieves high response rates and generates high-quality data. Bernicia is open to a range of delivery methods, including online, telephone, SMS, postal surveys or a blended approach, and encourages suppliers to recommend the most effective methodology. The data collected will be used to enhance our existing tenant records, enabling better service delivery, more informed decision making and compliance with our equality and regulatory responsibilities. We are looking for a supplier with a proven track record of delivering similar projects and achieving high-quality outcomes. We welcome proposals that demonstrate innovative approaches to improving response rates and collecting high-quality data, particularly from tenants who are traditionally less likely to participate.

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28,655 noticesall types · sorted by publication date
Page 37 of 1433
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Notice
CLOSED
07 May
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Estimated
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Page 37 of 1433
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