PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
215
New notices
Posted · 30d
7,440
All notice types
Awarded · 7d
965
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 376 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
01 Jun
—
Awarded
Tender
FTS
ES
East Suffolk Council
East Suffolk Housing Pathway ;Lots 1, 2 and 5
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
PD
POLICE DIGITAL SERVICE
BLC0222 - National Firearms Licensing Management System (NFLMS)
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
HU
Hull University Teaching Hospitals NHS Trust
PROVISION OF AUTHORISING ENGINEER (WATER) SERVICES
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
FS
Food Standards Agency
Determination of background levels of PFAS in a variety of foods
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
TU
THE UNIVERSITY OF CUMBRIA
IoH Ambulance Parafolio Software
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
DO
Department of Finance
The Collection and Disposal of Hazardous, Specialist and Clinical Waste
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS · Supplies
MC
MERSEY CARE NHS FOUNDATION TRUST
Privileged Identity and Access Management
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
UH
University Hospitals Sussex NHS Foundation Trust
PZJ : Building Maintenance - Mobile Breast Screening Unit Mobile Lily
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
LB
London Borough of Hackney
TRANSFORMING CULTURE, LEADERSHIP & INCLUSIVE ENGAGEMENT - AN INCLUSIVE LEADERSHIP AND CULTURE TRANSFORMATION PROGRAMME FOR THE BENEFITS & HOMELESS LEADERSHIP TEAM
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
ES
East Suffolk Council
East Suffolk Housing Pathway Lot 1, 2 and 5
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
SC
Staffordshire County Council
Framework Agreement for Funding, Business and Enterprise External Marketing
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
CO
City of Bradford Metropolitan District Council
Bradford District Wide Housing Related Support Multiple Disadvantage Services
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS · Supplies
MC
MERSEY CARE NHS FOUNDATION TRUST
Unified Communication
Radio & TV equipment· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
CE
CORE Education Trust
CORE Education Trust - Cleaning Services Tender
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
HT
HUMBER TEACHING NHS FOUNDATION TRUST
3D Printed site structure 800mm x 780mm
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
BC
Bristol City Council
Monitoring and Auditing of the CAZ Finance Assistance Scheme
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
HU
Hull University Teaching Hospitals NHS Trust
Service Maintenance of Steam Meters
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
UH
University Hospitals Sussex NHS Foundation Trust
PZJ : Building Maintenance - Mobile Breast Screening Unit Mobile Iris
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
CA
Cardiff and Vale University Health Board
Outsourcing of Genetic Testing
· Published 01 Jun
AWARDED
01 Jun
—
Awarded
Tender
FTS
WC
Wigan Council
Health and Safety Training 2026/27
· Published 01 Jun
Page 376 of 23300
PreviousNext