PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
153
New notices
Posted · 30d
7,378
All notice types
Awarded · 7d
930
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 380 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
30 May
—
Awarded
Tender
FTS
MR
Mining Remediation Authority
Emergency Call Out and Minor Works
· Published 30 May
AWARDED
30 May
—
Awarded
Tender
FTS
MR
Mining Remediation Authority
Emergency Callout and Minor Works
· Published 30 May
AWARDED
30 May
—
Awarded
Tender
FTS
MR
Mining Remediation Authority
Emergency Callout and Minor Works
· Published 30 May
AWARDED
30 May
—
Awarded
Tender
FTS
MR
Mining Remediation Authority
Emergency Callout and Minor Works
· Published 30 May
AWARDED
30 May
—
Awarded
Tender
FTS
MR
Mining Remediation Authority
Emergency Callout and Minor Works
· Published 30 May
AWARDED
30 May
—
Awarded
Tender
FTS
MR
Mining Remediation Authority
Emergency Call Out and Minor Works
· Published 30 May
AWARDED
30 May
—
Awarded
Tender
FTS
MR
Mining Remediation Authority
Emergency Call Out and Minor Works
· Published 30 May
AWARDED
29 May
—
Awarded
Tender
FTS
KA
Kent and Medway Mental Health NHS Trust
KMMH Portable Magnetic Resonance Imaging System (2026)
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
NN
North Northamptonshire Council
North Northamptonshire Council - Specialist Teaching Assistant Apprenticeship Programme (Level 5)
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS · Services
NN
North Northamptonshire Council
North Northamptonshire Council - Provision of Electric Vehicle Charging Infrastructure and Associated Services (LEVI)
Electrical machinery· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
NE
North East London NHS Foundation Trust (NELFT)
NELFT Voluntary & Community Sector (VCS) Peer Worker Provision
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
AH
Anchor Hanover Group
Recruitment Services
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
FC
Financial Conduct Authority
Financial news provider
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
LA
Leeds and York Partnership NHS Foundation Trust
PRO 040 2026_27 – Valuation Services
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
AH
Anchor Hanover Group
Financial services
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
AH
Anchor Hanover Group
PR Services
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
UO
University of Bedfordshire
Provision of Graduation Services UoB
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
AH
Anchor Hanover Group
Principal Designer Consultancy Services
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
CC
Conwy County Borough Council
Contract Award - Provision of Services for the Treatment of Green Waste
· Published 29 May
AWARDED
29 May
—
Awarded
Tender
FTS
BC
BLUELIGHT COMMERCIAL LIMITED
Framework for the Supply of Lockable Mobile Phone Pouches
· Published 29 May
Page 380 of 23300
PreviousNext