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165,209 noticesclosed · sorted by publication date

Page 389 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

21 Feb

—

Estimated

Closed

Elmbridge Borough Council

EBC - RB - CHRISTMAS LIGHTS CONTRACT

Other services· Published 23 Jan

CLOSED

24 Feb

—

Estimated

Closed

City of London Corporation

Connect to Work Programme - CRM Software as a Service

Software packages· Published 23 Jan

CLOSED

21 Feb

£1.4m

Estimated

Closed

Central London Community Healthcare NHS Trust

Holistic Integrated Care for LTC and Complex Needs

Health & social· Published 23 Jan

CLOSED

10 Feb

—

Estimated

Closed

BRITISH COUNCIL(THE)

Going Global Consultancy 2025

Business services· Published 23 Jan

CLOSED

13 Feb

—

Estimated

Closed

SSC Partnership Limited

Children First Academy Trust - Window remedial services

Construction materials· Published 23 Jan

CLOSED

27 Feb

£100k

Estimated

Closed

Board of Trustees of the Royal Botanic Gardens Kew

GB-London: RBGKEW1386 - Health Cash Plan

Administration services· Published 23 Jan

CLOSED

28 Mar

£61k

Estimated

Closed

Loughton Town Council

Christmas Lights 2025 - 2027 (3 years) - Loughton Town Council

Electrical machinery· Published 23 Jan

CLOSED

20 Feb

£160k

Estimated

Closed

South Downs National Park Authority

Refurbishment and alterations to New Barn Cottage, Seven Sisters Country Park, Exceat, Seaford, BN25 4AD

Construction work· Published 23 Jan

CLOSED

14 Mar

£1.3m

Estimated

Closed

Sanctuary Housing Association

Architect Framework for the South West Region

Architecture & engineering· Published 23 Jan

CLOSED

06 Mar

—

Estimated

Closed

South Cambridgeshire District Council

South Cambridgeshire District Council - Refurbishment and Renovation of Communal Rooms at Vigors Road, Fulbourn to form a Two Bedroom Bungalow

Construction work· Published 23 Jan

CLOSED

14 Mar

£150k

Estimated

Closed

Hughenden Parish Council

Hughenden Parish Council - Open Spaces

Agriculture & forestry· Published 23 Jan

CLOSED

21 Feb

£1

Estimated

Closed

NHS London Procurement Partnership (Hosted by Guy's and St Thomas' NHS FT)

Tail spend management technology and solutions

Software packages· Published 23 Jan

CLOSED

24 Feb

—

Estimated

Closed

BRITISH COUNCIL(THE)

Hotel Accommodation and Meetings & Events

Hotel & restaurant· Published 23 Jan

CLOSED

30 Jan

—

Estimated

Closed

Sandwell Metropolitan Borough Council

UPS Units and Design/Layout of the Devices

Installation services· Published 23 Jan

CLOSED

07 Feb

—

Estimated

Closed

Cambridgeshire County Council

Interactive Artificial Intelligence Chat and Reporting Project Cambridgeshire County Council

Security & defence· Published 23 Jan

CLOSED

06 Feb

£1.0m

Estimated

Closed

Advance Northumberland Limited

Ascent Homes Whinney Hill Phases 2B & 4 Groundworks

Construction work· Published 23 Jan

CLOSED

23 Jan

—

Estimated

Closed

FTS · Services

Raleigh Education Trust

PP-10140 Raleigh Education Trust Catering

Hotel & restaurant· Published 23 Jan

CLOSED

06 Feb

—

Estimated

Closed

NHS Arden and Greater East Midlands Commissioning Support Unit

1915 DPO & IG Service Market Engagement for NHS BLMK Integrated Care Board

IT services· Published 23 Jan

CLOSED

31 Jan

—

Estimated

Closed

Cambridgeshire County Council

Exploring Block Contract Arrangements for Out of School Tuition Services - Soft Market Survey

Education & training· Published 23 Jan

CLOSED

06 Mar

—

Estimated

Closed

NHS South West - Acutes

Replacement lift in J template

Industrial machinery· Published 23 Jan

Page 389 of 8261

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Notice peek

ClosedCF · 3f3089a52594

Contact Centre Management System

Leeds Federated Housing Association Ltd

Status

Closed

Estimated

—

Published

20 Feb 2025

Key facts

Notice ID: cf-ac757965-9186-4e15-a825-3f3089a52594
CPV code: 64200000 · Postal & telecomms
Source: Contracts Finder

Timeline

Published
20 Feb 2025

Description

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution.Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour.Further details are contained within the tender documents.