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Value

Type

Buyer

Notice

AWARDED

26 Jun

—

Awarded

Tender

Environment Agency

Mids - AOMR - Lot 2 - SGS Phase 5, 1 & 2 MCC Panel Replacement

Construction work· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS · Services

NHS West and North London Integrated Care Board

WNL ICB - Care4ocus Health

Health & social· Published 26 Jun

AWARDED

26 Jun

£45k

Awarded

Below-thresh.

WHITTINGTON HEALTH NHSFT

WH - MAINT5810 - Trust Wide G.E. equipment maint contract - 6 months

Repair & maintenance· Published 26 Jun

AWARDED

26 Jun

£1.1m

Awarded

Tender

Homes England (the name adopted by the Homes and Communities Agency)

Homes England - Technology Strategy - Integrated Change Programme ICP (G-Cloud 14 Lot 3)

IT services· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

Ministry of Defence

UK5 - Transparency Notice - 715882481 - Cyber Mission Data – Lots 4 & 5 (Cyber Testing, QA and Governance)

· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

Lincolnshire County Council

REQ-1664 Connect to Work Lot 1A- Individual Placement and Supported (IPS) Out of Work-Lincolnshire

· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

Diocese of Norwich Education and Academies Trust

Dereham Infants & Swaffham Windows & Doors

· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

Diocese of Norwich Education and Academies Trust

Invitation to Tender for Cawston C of E Primary Academy Playground

· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

Bassetlaw District Council

Food waste vehicle

Transport equipment· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

Lancaster City Council

Learning Management Software

· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

TOGETHER LEARNING TRUST

Supply Staff TLT

· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

West Midlands Combined Authority

Provision of Goods and Installation for 7 x VECOM Units for Bilston Road (Midland Metro Limited)

· Published 26 Jun

AWARDED

26 Jun

£2.4m

Awarded

Tender

Sellafield Limited

DNWP0023/LOT1B/ PILE 1 Care & Maintenance FY26/27

Other services· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

DERBYSHIRE COMMUNITY HEALTH SERVICES NHS FOUNDATION TRUST

Further Competition Reference Number: Lot 4 Winter Gritting, Snow Clearance and Grounds Maintenance Services

· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

Transport for London

Station Infrastructure Enhancement

· Published 26 Jun

AWARDED

26 Jun

£660k

Awarded

Tender

Royal Borough of Kingston Upon Thames

Early Supplier Payment

Financial services· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

City of York Council

Fishergate Primary - Repair and re-point listed wall

· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

Torridge District Council

Supported Housing Project

· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

London Borough of Harrow

Recruitment Agency (Repairs and Maintenance Team)

· Published 26 Jun

AWARDED

26 Jun

—

Awarded

Tender

FTS

The North Yorkshire Council

Citizens Advice Ukrainian Support

· Published 26 Jun

Page 4 of 23300

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Notice peek

TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs

Status

complete

Awarded

—

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-05085d
Awarded to: CAPGEMINI UK PLC
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

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